How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask tomen99 Your Own Question
tomen99, Handyman
Category: Pool and Spa
Satisfied Customers: 111
Experience:  Certified pool operator and maintenance supervisor
Type Your Pool and Spa Question Here...
tomen99 is online now
A new question is answered every 9 seconds

We can't get the heater to come on. We have tried to ignite,,

Customer Question

We can't get the heater to come on. We have tried to ignite,, but not sure what we are doing wrong.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Rick replied 1 year ago.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.What is the brand and model number of your heater?
Customer: replied 1 year ago.
Raheem 406A
Customer: replied 1 year ago.
Expert:  Rick replied 1 year ago.
I'm sorry but I don't have access to Rheem specs. I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Expert:  tomen99 replied 1 year ago.
Are you getting any errors? Any attempt to light? This is a unit that lights itself and not one where you need to press in the gas valve right?