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I can not turn off the waterfall feature on my Sundance Hot
I can not turn off the waterfall feature on my Sundance Hot tub. It is the Cameo model, and nothing happens when I turn the control valve for the waterfall.… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
I have a jacuzzi j480 and it has 2 filters. We got one lid
I have a jacuzzi j480 and it has 2 filters. We got one lid off but can't get the second bigger one off. We just bought this house and we installed the filter but the manual just says to pull up and it… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,907 satisfied customers
I am receiving an fl1 error on my j335 Jacuzzi hot tob. I
I am receiving an fl1 error on my j335 Jacuzzi hot tob. I drained it and refilled it, cleaned filters...could I still have an air lock condition that I need to diagnose/resolve, or does it seem likely… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
We recently bought a house with a Hot Tub. The brand is
Hi we recently bought a house with a Hot Tub. The brand is jacuzzi. It won't turn on. We have no idea what could be wrong with it.… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,928 satisfied customers
i can't turn off whirlpool jacuzzi. The button doesn't seem
i can't turn off whirlpool jacuzzi. The button doesn't seem to be working. what should i do? My mom wants to unscrew the motor is that safe?… read more
Mike R.
Mike R.
3,085 satisfied customers
Optima 880 has the well and waterfall light green led stuck
Optima 880 has the well and waterfall light green led stuck on, does not cycle with the colors button or go off when cycle the led brightness button. All other lights on handles and around tub cycle n… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
i have a 2006 jacuzzi j-300 series spa,drained it refilled
i have a 2006 jacuzzi j-300 series spa,drained it refilled it now heater is not working the led panel reads 356 then 888 then 60.if i turn the pumps on it will run for a minute then shut off.… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
how do I find a leak in my hot tub (Jacuzzi J315)? It fills
how do I find a leak in my hot tub (Jacuzzi J315)? It fills up the bottom plastic frame work in 3 days, then I suck it out with a shop vac.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
How do you install a waterfall in a Cal Spa hot tub. I purchased
How do you install a waterfall in a Cal Spa hot tub. I purchased the new waterfall and was looking for some direction in installing the new part.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,134 satisfied customers
my digital readout on control panel is 000 the spa is a jacuzzi
my digital readout on control panel is 000 the spa is a jacuzzi j-325 the bottons on the panel get no response when pressed Whats up ? Thanks, Larry(NNN) NNN-NNNN… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Jacuzzi J210 No power to the tub. The switch at the box
Jacuzzi J210 No power to the tub. The switch at the box seemed to be ok but I turned it off and on again but no joy. Still no power. Is there a reset switch somewhere that I can try before calling in … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a 14,000 gallon pool with a jacuzzi in florida. I put
I have a 14,000 gallon pool with a jacuzzi in florida. I put a plastic bucket in the pool to check if i have any water leaks, by measuring the loss in the bucket compared to the pool. This was looked … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
We just got an older jacuzzi hot tub and it wont heat the
We just got an older jacuzzi hot tub and it won't heat the water... when we turn the disconnect on, the red light will light up red for a couple seconds and then the jets turn on without me pushing an… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
I have an old Jacuzzi Cirrus hot tub 1994 to be exact.When
I have an old Jacuzzi Cirrus hot tub 1994 to be exact.When I turn the the tub on to jet position the heater light comes on. I turn to heater/filter it remains on as it should and when I turn it to fil… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,134 satisfied customers
MY JACUZZI J 380 SPA HAS 4 DASHES ON THE DISPLAY. HOW CAN i
MY JACUZZI J 380 SPA HAS 4 DASHES ON THE DISPLAY. HOW CAN i TEST IT TO FIND OIUT WHAT THE PROBLEM IS? WHEN i TURN ON THE BREAKER, THE WATERFALL RUNS FOR A FEW SECONDS AND THEN THE DISPLAY TURNS TO ---… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,134 satisfied customers
We have a large hot tub with waterfall with a surround of fiberglass
We have a large hot tub with waterfall with a surround of fiberglass artificial rock. The pool itself is fine but the surround coating has flaked off to expose the rough fibers. Is there a product to … read more
Rick
Rick
Supervisor
25,197 satisfied customers
i have a pool, waterfall over pool,and cement hot tub.water
i have a pool, waterfall over pool,and cement hot tub.water always low in hot tub if the circulation turns on and off by timer.with in2 weeks its low on water.when hot tub is used with heat and jets i… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,134 satisfied customers
i have an older jacuzzi hot tub.Seems to be tripping something,
i have an older jacuzzi hot tub.Seems to be tripping something, but not at the house breaker. The red light on the heat sensor button that controlls the jets and under water light is flashing on and o… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,134 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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