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I drained my spa, and when I refilled I must not of got all
Ok , I drained my spa, and when I refilled I must not of got all the air out because my heater failed. I have a 2001 hot spring spa prodigy. So I replaced the heater and it still won't work. I have it… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
My spa control panel syas it's hot but the water is cold,
hi my spa control panel syas it's hot but the water is cold … read more
TheHotTubGuy
TheHotTubGuy
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I just finished hooking up a tiger River model m. No
I just finished hooking up a tiger River model m. No Heating, so I made sure it was calling for heat, then checked the smaller left hand board for 240 volts to the heating element but nothing. The mai… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I'm trying to diagnose a Watkins IQ2020 + the 6KW no-fault
I'm trying to diagnose a Watkins IQ2020 + the 6KW no-fault heater. The slow speed pump seems good, but the wire connectors to the pressure switch are corroded. Both the power and ready lights would st… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
The We have a 2002 hot springs sovereign 1 spa gifted to us.
The We have a 2002 hot springs sovereign 1 spa gifted to us. Only problem was heater not heating. Changed thermistor and two thermocouples going into heater. Lights, and jets work. Red and green butto… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a Tiger River Spa, the Sumatran N model. Recently,
I have a Tiger River Spa, the Sumatran N model. Recently, the water went cold, and I could not get it to heat. After following threads and discussions in this site and others, I tested and was able to… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have replaced my heater circuit board and thermistors.
I have a hot springs vanguard. I have replaced my heater circuit board and thermistors. When I direct wired the heater to power it worked. But it doesn't seem to want to work on its own. I have no pow… read more
TheHotTubGuy
TheHotTubGuy
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I have a Caldera Niagara hot tub that has stopped heating.
I have a Caldera Niagara hot tub that has stopped heating. Is there any trouble shooting we can do to figure out the exact trouble?… read more
TheHotTubGuy
TheHotTubGuy
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I have a hot springs prodigy model H. It recently stopped heating.
I have a hot springs prodigy model H. It recently stopped heating. The red light is on constantly on the front panel. Inside the cover of the internal control panel both the res and green light are on… read more
Billy
Billy
Technician
State Licensed Mechanical Contractor
23,225 satisfied customers
I have a 220v hot springs spa with a 2 year old IQ2020 main
I have a 220v hot springs spa with a 2 year old IQ2020 main board. Heater light on, but no heat. Tested relay board and was getting no power to H1 and H2, so replaced the relay board with the updated … read more
Mike R.
Mike R.
3,031 satisfied customers
I have a Hot Springs Grandee model GG. The green ready light
I have a Hot Springs Grandee model GG. The green ready light on the panel is not lit and the spa will not heat. The circulation pump is running and the heater tubes are warm to the touch but not hot. … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a 2 person 4yr old belize spa with a gecko aeware in.exe
I have a 2 person 4yr old belize spa with a gecko aeware in.exe control and a a heat.wav manifold wired 240. The spa pump and topside controls seem to work fine, but I am not getting any heat. I don't… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
My hotsprings sovereign quit heating. I am trying to figure
My hotsprings sovereign quit heating. I am trying to figure out how to troubleshoot. It is @ a 2002 sovereign. It has ther no fault heater with no reset and a 2020 control panel. I just refilled the t… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Hi, We have a 2008 Hot Spring Jet Setter Model JJ which suddenly
Hi, We have a 2008 Hot Spring Jet Setter Model JJ which suddenly developed "cool" water (current spa temp 87 degrees, out side temp 22 degrees). No lights are flashing, and digital control board has r… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a 2004 envoy. It will not heat The gfi breakers do
I have a 2004 envoy. It will not heat The gfi breakers do not trip. The filters have been cleaned. the 24 hr circulation pump is working fine. There are no error codes on the display. I have unplugged… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
My 09 hot spring vanguard spa control panel reads 115
my 09 hot spring vanguard spa control panel reads 115 degrees .the actual water temp is 75 degrees but the heater never turns on . i test with fluke voltage meter - 0 volts across h1 and h2 however ci… read more
Billy
Billy
Technician
State Licensed Mechanical Contractor
23,225 satisfied customers
I have a hot springs sovereign. Since we had a power outage
I have a hot springs sovereign. Since we had a power outage the spa will not heat up. I have replaced both temp sensors and the heater. The heating light LED on the main board is not on. Seems like so… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a Hot Springs Vanguard Watkins (VQ1C1135) Hot Tub.
I have a Hot Springs Vanguard Watkins (VQ1C1135) Hot Tub. The circulation motor runs. The outside power light is on but the ready light will not turn on. In the interior panel, the LIM OK LED is green… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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