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I have steamiest steam generator model TSG-7 after 10

Customer Question
I have steamiest steam generator...
I have steamiest steam generator model TSG-7 after 10 minutes an error message 13 shows up and the unit shuts down
Submitted: 2 years ago.Category: Pool and Spa
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Answered in 17 hours by:
3/6/2016
Pool and Spa Expert: Mike R., Plumber replied 2 years ago
Mike R.
Mike R., Plumber
Category: Pool and Spa
Satisfied Customers: 3,289
Experience: i have been doing plumbing work for 20 years with alot of experience in service work
Verified

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Do you hear water going into the unit? Does the control seem foggy like there is any moisture inside it?

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Customer reply replied 2 years ago
WATER IS GOING INTO THE UNIT BUT normally spits out a little water and then steam comes out--seems to be spitting out a lot more water than normally and then unit shuts down with an error message 13 in the control--the control does not seem foggy so I do not believe there is moisture inside it
Pool and Spa Expert: Mike R., Plumber replied 2 years ago

Does it autoflush or nothing works like it should?

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