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My Jandy salt system is not making chlorine, 3-4 weeks, 3-4
3-4 weeks, I've been told to reset the system by my pool supply store, It is under warranty and they said I need to contact Jandy but have been unsuccessful … read more
James Hankins
James Hankins
Maintenance Supervisor/Account Manager
21 satisfied customers
I live in Springs Florida and our home just received power.
I live in Bonita Springs Florida and our home just received power. Our pool pump is working and the spa jets work but the water that used to flow from the spa to the pool does not and the spa is very … read more
Machinc
Machinc
Retired
1,036 satisfied customers
I purchased a JXI heater from premier pool service this
I purchased a JXI heater from premier pool service this spring. IT worked fine for a few months but I noticed a leak coming from the heater. Premier pool sold there buisness to AZ POOL SERVICE AND NEI… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I have a 1 month old Jandy variable speed pump with
I have a 1 month old Jandy variable speed pump with computerized setting. I have now had the installer out 3 times. This pump just does not produce enough suction on the return lines to operate the po… read more
James Hankins
James Hankins
Maintenance Supervisor/Account Manager
21 satisfied customers
I have a 2 speed pump that was controlled by a Blue Haven
I have a 2 speed pump that was controlled by a Blue Haven Smart Box that was supplied by Jandy to Blue Haven Pools in 1988. Due to a lightning power surge the smart box controiller is no longer functi… read more
Billy
Billy
Technician
State Licensed Mechanical Contractor
23,175 satisfied customers
I have a jandy pro series nicheless LED underwater light
I have a jandy pro series nicheless LED underwater light installed in my pool, from a remodel 18 months ago. Yesterday it started flickering, then cycling through its sequences (seemingly) on its own,… read more
Billy
Billy
Technician
State Licensed Mechanical Contractor
23,175 satisfied customers
my pool is in freeze protection mode. cannot get the LXI heater
my pool is in freeze protection mode. cannot get the LXI heater to start for the spa and if it does it goes out. says faulty ignition. all equipment pool, pumps filters, everything is only 3 months ol… read more
Billy
Billy
Technician
State Licensed Mechanical Contractor
23,175 satisfied customers
I just got a Jandy AquaLink for my pool. But the Backlight
I just got a Jandy AquaLink for my pool. But the Backlight on the PDA went out the 2nd time I used it. How can I get it fixed or replaced?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have replaced the Jandy 7620 Serial Adapter Interface 3 times.
I have replaced the Jandy 7620 Serial Adapter Interface 3 times. I used it with Control 4 home automation. Finally the Control 4 dealer said my only option (due to unresolvable interface issues with C… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My system is Jandy and Harward . Is it possible that the pool
My system is Jandy and Harward . Is it possible that the pool can go off and on by itself? Can the Jandy part of the system be broke in such a way as to caue pumps and heaters go on and off at other t… read more
poolofficial
poolofficial
Business Owner
51 satisfied customers
We have a Jandy system installed about a year old. The main
We have a Jandy system installed about a year old. The main circuit board failed initially and was replaced by Jandy. Now the system time changes (3 times in 6 weeks) and this morning the spa was over… read more
aquaman
aquaman
Bachelor's Degree
57 satisfied customers
My Laars Lite 2 has stopped working. I have gotten it to
My Laars Lite 2 has stopped working. I have gotten it to work just a few times. I purged the gas valve as per the instructions and I got it to come on and off and on again but it will not come on agai… read more
aquaman
aquaman
Bachelor's Degree
57 satisfied customers
The central "select" button in my 8265 model does not return
the central "select" button in my 8265 model does not return back after being pressed. Is there a way to repair or replace vs. getting a whole new PDA?… read more
ThePoolTruth
ThePoolTruth
Hayward Technology Sales Specialist
Bachelor's Degree
30 satisfied customers
I am replacing my old (Citadel) heater with a RayPak Digital
I am replacing my old Anthony (Citadel) heater with a RayPak Digital 333,000 BTU Natural Gas Pool Heater model P-R336A-EN-X. The RayPak Installation manual says it is compatible with most 2 & 3 wire c… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
We had out pool completely redone last summer. We have all
We had out pool completely redone last summer. We have all new Jandy Equipment, Salt Filter, Pump, Heater, Remote Control, JXXXXX XXXXXghts, everything. Our 4th, that's right 4th pump has just gone ou… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
We recently built a new pool and my contractor installed pentair
We recently built a new pool and my contractor installed pentair intelliflo variable speed pumps (3), handy valve actuator, jandy levolor, jandy watercolors, jandy aquapure, and jandy aqualink. My que… read more
AmazingPools
AmazingPools
President
Associate Degree
5 satisfied customers
HI, I have a new jandy pda. I have a stand alone zodiac heater.
HI, I have a new jandy pda. I have a stand alone zodiac heater. How do you connect the power to the heater so that the temperature sensor for the jandy controls the relay to shut down the heater. My h… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
I am having an in-ground 20X40 concrete pool installed (approx
I am having an in-ground 20X40 concrete pool installed (approx 20K gals). The plan is to have 2 laminar jets, 2 water/fire bowls and one sheer descent waterfall. In addition, there will be 3 independe… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

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Servicing pools and all brands of spas for over 28 years.

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owned and operated spa and pool retail store for 12 yrs

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PitschPlumbing

master plumber

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spaman101

spaman101

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Charles

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answersmadeeasy

answersmadeeasy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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