How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Fix my Pool and Spa Your Own Question
Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1100
Experience:  Over 24 years in pool and spa service and construction
Type Your Pool and Spa Question Here...
Fix my Pool and Spa is online now
A new question is answered every 9 seconds

Hot tub has been just sitting with water in it a yr. with no

Customer Question

Hot tub has been just sitting with water in it for about a yr. with no use, but no added chemicals either. We want to start up use again-should we drain and try to treat ourselves or get a professional pool guy out?? Slight mold has collected on the underside of pool cover..About 9 yr. old, but never used more than 20 times total.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Fix my Pool and Spa replied 1 year ago.

You will need to get a solution to PURGE out the plumbing lines we use a product called Aquafinesse and they have a tablet that you put in the water and run the spa for 24 hrs then you need to drain the entire spa clean the surface good and refill with fresh water. As for the cover a solution of 3 parts water and 1 part bleach will clean the underside of the cover and get rid of the mold. Here is a link to the product you need.