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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22676
Experience:  Licensed in Hydronics and Boilers
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Drive error on my hayward ecostar pool pump. Service Tech

Customer Question

Customer: drive error on my hayward ecostar pool pump. Service Tech came out, looked at the display and said it needed a new computer "brain". This is the second time this has happened.. first time it was 4 months old and under warrenty.. out of warrenty now.
JA: Thanks. Can you give me any more details about your issue?
Customer: display says "drive error" pump will not start
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Pool and Spa Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes.. I can wait.. I just wanted to know if there is some kind of factory reset. or if there is another option beside a new "brain"
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Pool and Spa
Customer: replied 1 year ago.
Code/Fault Indications: Drive Error: Pump has Stalled
Expert:  Billy replied 1 year ago.


when you say stalled....

do you mean the motor has power but has seized/stopped?

the motor does NOT have power and has stopped?