How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Billy Your Own Question
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22515
Experience:  Licensed in Hydronics and Boilers
Type Your Pool and Spa Question Here...
Billy is online now
A new question is answered every 9 seconds

We have a Jandy Aqualink RS One touch. The screen reads

Customer Question

We have a Jandy Aqualink RS One touch. The screen reads Jandy ePump offline. Nothing is working.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Billy replied 1 year ago.

does the low voltage communication wiring look damage free and intact?

The system is not communicating thus the error. Most common issue id the wire being chewed, pulled, corrosion etc. After that it gets into board and component failures

Related Pool and Spa Questions