How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Pool and Spa
Satisfied Customers: 17260
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Pool and Spa Question Here...
Pete is online now
A new question is answered every 9 seconds

Garrty we have a Jandy 1.37 remote control spa. Lately the

Customer Question

Hey Garrty we have a Jandy 1.37 remote control for our spa. Lately the menu as it appears on the remote is a mess - things aren't appearing where they should be, and navigating thru the menu takes forever. There's TONS of lag. Any ideas?
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Pete replied 1 year ago.


This sounds as though the software on the remote has become corrupted.

Check with your local Jandy distributor if they can reinstall the software for you.

If not, then the remote will need to be replaced.

You can contact Jandy support at(###) ###-####/p>