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Category: Pool and Spa
Satisfied Customers: 14610
Experience:  15yrs in the HVAC industry with certificates and degrees.
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Poolguy. A little kid was in our hot tub playing with our

Customer Question

Hello poolguy. A little kid was in our hot tub playing with our buttons and now it won't off or go higher than 94 degrees. We typically keep it at 100 and it goes off when it gets to that temp.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  HVAC Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

Do you know the make and model of Hot tub?

Customer: replied 1 year ago.
Hello! Yes! I have a Vacanza Vanto.
Customer: replied 1 year ago.
We've tried resetting it and turning it off for about a half an change.
Expert:  HVAC Guru replied 1 year ago.

Do you know what year it is?

Customer: replied 1 year ago.
we got it new last year. 2014.
Expert:  HVAC Guru replied 1 year ago.

OK thanks let me get the info

Customer: replied 1 year ago.
It's still at 94 degrees and won't turn off. Any thoughts?
Expert:  HVAC Guru replied 1 year ago.

What is showing on the display exactly?

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