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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22515
Experience:  Licensed in Hydronics and Boilers
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WE have a Jandy Aquapure Ei series chlorinator and JAndy

Customer Question

WE have a Jandy Aquapure Ei series chlorinator and JAndy heater for two months and both stopped working about three days ago. The Chlorinator says no flow and then every once in a while it says low salt or low temperature. The heater says high limit. WE have done all the troubleshooting suggested.
Submitted: 1 year ago.
Category: Pool and Spa
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
WE have fixed the chlorinator but the heater is still not working. If we do not hear form someone soon, I am stopping the payment we have already made.
Expert:  Billy replied 1 year ago.
the heater engages after the flow switch has made contact. The flow switch makes when the pump starts.
Is pump running?
Is flow switch closed?
Use reply please

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