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Ask poolguy810 Your Own Question
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
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I am renting a house with a Aquaterra spa and the jets will

Customer Question

Hello, I am renting a house with a Aquaterra spa and the jets will not turn off on the top side pad. It did previously when I tried it. There were3 settings, off, low, and high. Now I can do both except turn it off. Any suggestions?
Submitted: 2 years ago.
Category: Pool and Spa
Expert:  Billy replied 2 years ago.
It sounds like a bad keypad. If it were relay it would not switch speeds
It would appear you need a new keypad.
Expert:  poolguy810 replied 2 years ago.

On a spa with off, low, and high settings, it will only go to off if the spa has reached the set temperature and there's no call for heat. If the water temp is below the thermostat set temperature, and it's calling for heat, you will only have low and high speed choices, off will only be available once it reaches the set temperature.