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Pete, Electronic Engineer
Category: Pool and Spa
Satisfied Customers: 17620
Experience:  Over 16 years of experience installing and repairing electronics.
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Pool owner trying to find best way to solve my Jandy Aqualink

Customer Question

Pool owner trying to find best way to solve my Jandy Aqualink problem. I have the Aqualink RS system with PDA control PS6. Was installed in 2008. Just had a Pentair Intelliflo VS pump installed which cant be controlled with this firmware version.
PDA revision 3.0 - but I don't know which version the board is. I have spoken to at least 8 Jandy reps who all tell me different things and I can't seem to find a reliable/honest repair person to recommend what part I need and what it will cost to upgrade to control the new VS pump. Have been told I need 5 or 6 different part numbers to replace the CPU board,
etc. Jandy's customer service is beyond frustrating - please help!! Many thanks.
Submitted: 2 years ago.
Category: Pool and Spa
Expert:  Pete replied 2 years ago.
Hi there,
A PPD chip upgrade should be all that is needed to make your Aqualink system work with the Pentair pump.
Have a look at the PPD chip on the CPU board - it should have a firmware version label attached to it. You will need to upgrade the chip. Part number R0443100.
Or you can try fitting a conversion kit, part number PDACONVJ.
Both options will cost an estimated $500-700.
Customer: replied 2 years ago.
This response is equally as unhelpful as the Jandy customer service responses have been. I would have thought a professional might have had a fur
Customer: replied 2 years ago.
Further question or two to help me get to a solution. Am completely dissatisfied with this response. And I'm not happy having to pay for it.
Expert:  Pete replied 2 years ago.
Hi, the answer I have given you is specific and correct.
Yyou can ask as many additional questions as you want on this question page for no additional cost.

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