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I just got a new hot tub and it seems to run constantly and
i just got a new hot tub and it seems to run constantly and doesn't shut off when you try. … read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,001 satisfied customers
Can not get the jets on COSTCO Aquaterra tub to turn on. NEW
Can not get the jets on COSTCO Aquaterra tub to turn on … read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,001 satisfied customers
I have Softub T300 with digital display. Hot tub keeps
I have Softub T300 with digital display. Hot tub keeps cycling on and off every few minutes. … read more
David Bowden
David Bowden
Owner
6,062 satisfied customers
I have a nordic hot tub, the dual speed motor seemed to
I have a nordic hot tub, the dual speed motor seemed to working very hard, and would kick the breaker. I ordered a new motor and have installed. Prior to replacing, the breaker would work, the hot tub… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I have a Hot Spring Solana SX tub. It recently was left
Hi. I have a Hot Spring Solana SX tub. It recently was left unattended and grew some pretty ugly stuff. The heater stopped working and when the pump is turned on to low speed, it hums and after a bit … read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
35 satisfied customers
I just bought a Balboa spa used it was complete drained and
I just bought a Balboa spa used it was complete drained and had to hook all the pipes back up . Filled full of water it works great just can not get heat to work. The heater only comes on when you tur… read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,001 satisfied customers
I have a 2002 tiger river spa siberian L. I cleaned my tub 4
I have a 2002 tiger river spa siberian L. I cleaned my tub 4 weeks ago and refilled it twice to make sure no residual cleaner was left. The spa worked great and used it twice. When I went to use it th… read more
BillyHvac
BillyHvac
Journeyman Service Technician/Inspector
State Licensed Mechanical Contractor
16,135 satisfied customers
I have a new control board in a hotspring hotpoint from
Hi, I have a new control board in a hotspring hotpoint from 2002 and everything is working but the heater, wondering if its a jumper issue… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a hot springs solana rx that I just bought used. The
I have a hot springs solana rx that I just bought used. The heater is not heating just want to try to eliminate any switch issues before I order a new one.… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
i have a blue ridge spa model 377017. hooked up to 120/20amp.
i have a blue ridge spa model 377017. hooked up to 120/20amp. heater works, jets work. BUT, after about 5 minutes with jets on, HL reset button pops. have to wait about 5 minutes and then it will rese… read more
Pool Dr. Aaron
Pool Dr. Aaron
27 satisfied customers
I have a platinum hot tub and just stared it up for the season
I have a platinum hot tub and just stared it up for the season (at a lake house) and I keep getting the dr and dr 4 error for low flow. I read many forums and drained and filled with the hose in the f… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
My hot tub wont stop running. It ran all night and then when
My hot tub wont stop running. It ran all night and then when i checked in the morning the temp was at 108 when I set it only to heat to 101. suggestions? Thanks… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Hi! I have a question on the hottub. Regardless of what temperature
Hi! I have a question on the hottub. Regardless of what temperature I set it at, it always heats up to 102...when I doublecheck the "set" temp it remains where I set it (e.g. 95 degrees), but it still… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I bought a used hot tub. I thought it worked when we bought
I bought a used hot tub. I thought it worked when we bought it. They showed us it did work. After having it installed I determined the hot tub will not start automatically. Currently the the hot tub i… read more
Jerry
Jerry
Technician
High School or GED
375 satisfied customers
i had a new motor installed on my ho t tub to find out the
i had a new motor installed on my ho t tub to find out the sensors were bad,replaced them now it runs fine but isnt heating. i dont think the heater is bad.… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I am taking care of a house with a Balboa hot tub. I noticed
I am taking care of a house with a Balboa hot tub. I noticed the heat wans't working yesterday. Today the pumps won't turn off and heat still not working. How do I disconnect it or should I?… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
My heater wont kick in unless I manually turn the jets on.
My heater won't kick in unless I manually turn the jets on. I'm wondering if the thermostat isn't talking to the heater. It does heat up but I have to keep pushing the jets on to kick in the heater to… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
Hello , I have a platinum legend hot tub. Last week I notice
Hello , I have a platinum legend hot tub. Last week I notice the circulation pump wasn't on. when I pressed the jet button #1 the circulation pump comes back on for a little while and starts heating u… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,735 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

375 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

Charles

Charles

Technician

38 satisfied customers

20 years experience

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

electrifier

electrifier

Elec Inspector, troubleshooter

12 satisfied customers

Electrical contractor and inspector 21 years experience with pools and spas

Fix my Pool and Spa

Fix my Pool and Spa

Owner / Technition

1,154 satisfied customers

Over 24 years in pool and spa service and construction

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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