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It wont start. I have installed a new battery and starter…

Customer Question
It wont start Mechanic's...

It wont start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

I have installed a new battery and starter and ignition modul

Mechanic's Assistant: What is the model/year of your Pontiac?

3001 Pontiac grand prix

Mechanic's Assistant: What year is your Grand Prix?

2001

Mechanic's Assistant: Are you fixing your Grand Prix yourself? What have you tried so far?

I have replaced the battery, and the starter and the ignition modul

Submitted: 24 days ago.Category: Pontiac
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Answered in 1 minute by:
3/31/2018
Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago
Gary
Gary, Pontiac Technician
Category: Pontiac
Satisfied Customers: 17,789
Experience: 15 years GM master tech/15 years ASE master
Verified

Welcome! My name is ***** ***** I will do my best to assist you with this problem.

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Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago

will the engine physically crank over or not ?

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Customer reply replied 24 days ago
no it will not crack over at first i thought it was a dead battery and starter so i replaced those
Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago

can you see if the small purple wire at the starter shows 12 volts when you hold the key to the CRANK position ?

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Customer reply replied 24 days ago
The wires on the starter are not purple. I just replaced the starter
Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago

what color is the small wire to the starter solenoid ?

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Customer reply replied 24 days ago
I t clicks a little when I turn the ignition on. But stops after about 5 clicksIt's red
Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago

the small wire is red ?

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Pontiac Mechanic: Gary, Pontiac Technician replied 24 days ago

it should be purple

there is no small red wire at the starter

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Customer reply replied 24 days ago
No
Customer reply replied 24 days ago
Ok the small wire is getting 12 volts
Customer reply replied 24 days ago
it is getting 12 volts
Pontiac Mechanic: eric remington,
 replied 24 days ago
eric remington
Category: Pontiac
Satisfied Customers: 483
Experience: mechanic/service advisor at topline auto
Verified

HELLO MAY I HAVE VIN NUMBER. ARE YOU WANTING TO PERFORM TESTS AT MY LEAD OR DO YOU WANT A LIST OF POSSIBILITIES OF WHAT PROBLEM MIGHT BE? REASON FOR VIN NUBER REQUEST IS SO I CAN GET SCHEMATICS

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Customer reply replied 24 days ago
Vin is 1g2wp5k81f259033
Pontiac Mechanic: eric remington,
 replied 24 days ago

SO YOU ARE WILLING TO PERFROM TESTING AT MY DIRECTION DO YOU HAVE TEST LIGHT AND OR METER TO TEST?

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Customer reply replied 24 days ago
I am not sure what kinda meter do you need
Customer reply replied 24 days ago
I can try
Pontiac Mechanic: eric remington,
 replied 24 days ago

v​olt meter or test light...do you know how to use those? do you know anyone who can help you if necessary?

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Customer reply replied 24 days ago
I can use a volt meter
Pontiac Mechanic: eric remington,
 replied 24 days ago

Im juast trying to help you find a solution to your vehicle issue

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Customer reply replied 24 days ago
I am ready
Pontiac Mechanic: eric remington,
 replied 24 days ago

ok you are missing a digit on the vin number please ck it again and make sure numbers are in correct order and then double check thank you

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Pontiac Mechanic: eric remington,
 replied 24 days ago

17 digits not sixteen

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Customer reply replied 24 days ago
1g2wp52k81f259033
Pontiac Mechanic: eric remington,
 replied 24 days ago

o​k what does present battery voltage read?

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Pontiac Mechanic: eric remington,
 replied 24 days ago

cant test starter if battery is weak or bad so let me know voltage of battery

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Customer reply replied 24 days ago
11.99
Pontiac Mechanic: eric remington,
 replied 24 days ago

do you have a battery charger? how old is battery?

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Customer reply replied 24 days ago
been charging all day. The battery is 4 months old
Pontiac Mechanic: eric remington,
 replied 24 days ago

should be at least 12.4 ideally 12.6...if battery does not charge all the way up its bad and we need to replace it as first step...make sense?

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Customer reply replied 24 days ago
that makes a lot of sense.
Customer reply replied 24 days ago
It doesn't go over 12 volts
Pontiac Mechanic: eric remington,
 replied 24 days ago

I​t may be that battery is only problem but beore you can know for sure is to take battery back to where you got it...where did you get battery?

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Customer reply replied 24 days ago
I got it at AutoZone. They said it's still under warranty.
So should I try to just start the car
Pontiac Mechanic: eric remington,
 replied 24 days ago

h​ave them test it if its bad then how can it start car? if it wont go over 12 volts its bad

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Pontiac Mechanic: eric remington,
 replied 24 days ago

m​ake sense...I mean you can try to jump it (don't recommend that) but if its really bad, that may not even work. I'm not saying you don't have other problems but we need to start here with bad battery if it wont go to 12.6 and you have been charging all day then replace battery and put in car and start. if you are curious put a jump box to battery cables and see what happens...like I said you may have other problems. put battery in it and tell me what happens. but please rate me and I will keep this post open ok?

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Category: Pontiac
Satisfied Customers: 483
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