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I have an pontiac 2007 g6, with a new starter. it ran

Customer Question
I have an pontiac...

I have an pontiac 2007 g6, with a new starter . it ran perfect for an week , but now it wont turn over . all the lights ,heat ,air,and radio work perfectly fine. what could it be

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

All the lights inside my car and out side work perfect

Mechanic's Assistant: Are you fixing your G6 yourself? What have you tried so far?

As i mentioned we just purchased an new starter ,and i had someone install it for me .could it be the security setting & the keys

Submitted: 4 months ago.Category: Pontiac
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Answered in 6 minutes by:
3/7/2018
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago
david craig
david craig, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 5,758
Experience: owner/mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

when you try to start the vehicle does the security light go out?

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Customer reply replied 4 months ago
do think i should have an diagnostic test done ,further ,or reset the security system ,i was informed also that my key was damaged as wel
Customer reply replied 4 months ago
there is no security light on at all. ,and everything comes on
Customer reply replied 4 months ago
it just will not crank or turn over
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

ok, but if its not cranking at all then its not anti theft

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

when you turn the key on, does the theft light come on with all the other lights?

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

it may be a lock symbol or a key symbol

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Customer reply replied 4 months ago
ok ,what is that,and is that expensive
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

please answer my question

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Customer reply replied 4 months ago
is that something to do with resetting the system and purchasing an new key
Customer reply replied 4 months ago
what was you question?
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

when you try to start the vehicle, does the theft light go out?

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Customer reply replied 4 months ago
im sorry yes i believe so
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

ok, then its not a security or anti-theft issue

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Customer reply replied 4 months ago
nothing stays on ,i haven tried to see if it does if i leave the radio or lights on though
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

do you have a voltmeter?

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

have you tried to start the vehicle in neutral?

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Customer reply replied 4 months ago
how should i check that to make sure ,if the anti-theft stays o
Customer reply replied 4 months ago
not sure what that is sir
Customer reply replied 4 months ago
no i haven’t tried to start in neutral ,how should i try that.and should i look for
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

dont worry about the anti-theft. if the engine isnt even cranking then thats not going to be the issue

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

put the car in neutral and try to start it

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Customer reply replied 4 months ago
ok ,can try now,and will you hold tha line a couple minutes while i try
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

ok

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Customer reply replied 4 months ago
ok it will not start, but all the icons come on and when i lock the doors the anti theft blinks and snd then stays on
Customer reply replied 4 months ago
now the anti theft icon is out
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

do you have the key out of the ignition and the doors shut?

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Customer reply replied 4 months ago
im inside my home
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

and is the anti-theft light blinking?

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Customer reply replied 4 months ago
it was but now it is out
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

it should always blink when the key is out of the ignition and the doors are shut. that's a theft deterrent to passersby to let them know the security is armed.

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Customer reply replied 4 months ago
dure iwas doig thatthenany other suggestions
Customer reply replied 4 months ago
any other suggestions
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

what does that say?

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Customer reply replied 4 months ago
anything else that it could be
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

sure but without you having a voltmeter to test a few things there is nothing I can help you with

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Customer reply replied 4 months ago
should i take it to the shop
Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

yes, absolutely.

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Pontiac Mechanic: david craig, ASE Certified Technician replied 4 months ago

hows it going?

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