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I HAVE NO HEAT OR DEFROST. THE FAN BLOWS AND I HAVE CHANGED…

Customer Question
I HAVE NO HEAT...

I HAVE NO HEAT OR DEFROST. THE FAN BLOWS AND I HAVE CHANGED THE THERMASTAT AND ADD ANNI-FREEZE. STILL JUST COLD AIR

Mechanic's Assistant: Have you checked to make sure the thermostat is working? What about the coolant level?

YES. THE CAR GETS TO THE CORRECT TEMP THEN THE FANS KICK ON

Mechanic's Assistant: What is the model/year of your Pontiac?

2003 BONNEVILLE SSEI

Mechanic's Assistant: Are you fixing your Bonneville yourself? What have you tried so far?

NO I HAD A MECHANIC WORK ON IT OVER THE WEEKEND. BUT WHAT HE THOUGHT WOULD FIX THE PROBLEM DIDNT

Submitted: 7 months ago.Category: Pontiac
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Customer reply replied 7 months ago
please do not text the answer. email if needed
Customer reply replied 7 months ago
is it possible the heater core is clogged?
Answered in 21 minutes by:
12/4/2017
Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago
david craig
david craig, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 5,784
Experience: owner/mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

sitting in the car, key on. engine off. operate the temp control from cold to hot then back to cold. tell me if you hear an actuator moving behind the dash. thank you

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

are you there?

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

do you still need help?

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Customer reply replied 7 months ago
Where is the actuator located in the dash? Is there a vaccum line that controls the heat in the dash also?
Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

please standby

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

you never answered my question about making sure you hear the actuator moving.

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

Ill be back on in an hour

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

hows it going?

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Customer reply replied 7 months ago
Cancel my membership. I will be making a complaint
Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

If you would reply to questions then we would have made progress. Sorry you are not satisfied but you need to work with me. Merry Christmas... I have no control over canceling anything.

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Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

there the actuator for you

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Customer reply replied 7 months ago
Thank you! I will let you know what happens when we can check this part. I work fulk tume and am a single grandma raising a grandaughter!!! I have to wait till i have someone and the time to do this!!! Bad monday.... So sorry.
Pontiac Mechanic: david craig, ASE Certified Technician replied 7 months ago

not a problem. I will be here for you.

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