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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 2378
Experience:  GM Grand Master Technician 2007. 14 years experience.
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The sunroof is stuck open, have tried many things including

Customer Question

the sunroof is stuck open, have tried many things including new motor...wondering about a relay switch-where is it located, pls and thx
JA: How many miles are on the car? How old is the battery?
Customer: not sure, it's outside in the rain, it's a friends car, i'm going to say the battery is newer but has many miles.
JA: What is the model/year of your Pontiac?
Customer: 2002 grand am
JA: Are you fixing your Grand Am yourself? What have you tried so far?
Customer: 203,000 miles, good battery, i've replaced the open/close switch and sunroof motor
JA: Anything else you want the mechanic to know before I connect you?
Customer: nope, thx
Submitted: 2 months ago.
Category: Pontiac
Expert:  Mechanic01 replied 2 months ago.

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.

Expert:  Mechanic01 replied 2 months ago.

That system does not have a relay just a module , see if your getting 12v on pink and a good ground on black?