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The sunroof is stuck open, have tried many things including…

Customer Question
The sunroof is stuck...

The sunroof is stuck open, have tried many things including new motor...wondering about a relay switch-where is it located, pls and thx

Mechanic's Assistant: How many miles are on the car? How old is the battery?

Not sure, it's outside in the rain, it's a friends car, i'm going to say the battery is newer but has many miles.

Mechanic's Assistant: What is the model/year of your Pontiac?

2002 grand am

Mechanic's Assistant: Are you fixing your Grand Am yourself? What have you tried so far?

203,000 miles, good battery, i've replaced the open/close switch and sunroof motor

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nope, thx

Submitted: 11 months ago.Category: Pontiac
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Answered in 15 minutes by:
7/31/2017
Pontiac Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 3,353
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.

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Pontiac Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

That system does not have a relay just a module , see if your getting 12v on pink and a good ground on black?

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