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Kavey, Shop Owner
Category: Pontiac
Satisfied Customers: 4017
Experience:  General Repair Shop Owner
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Key is stuck in ignition and car will not start how do I get

Customer Question

Key is stuck in ignition and car will not start how do I get the key out
JA: Does the engine turn over? How old is the battery?
Customer: No the engine doesn't turn over battery is 1 year old and fully charged now already checked that , it was completely dead do I need to reset something ?
JA: What is the model/year of your Pontiac?
Customer: 2007 Pontiac torrent
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes, we have charges the battery and checked all fuses still nothing works and nothing electrical works
JA: Anything else you think the mechanic should know?
Customer: That's all I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pontiac Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Pontiac
Expert:  Kavey replied 1 year ago.

Hello. My name is ***** ***** I will be helping you today.

It sounds like you got a bad ignition lock cylinder. What position is the key stuck in?

Customer: replied 1 year ago.
Expert:  Kavey replied 1 year ago.

And you cant move it?

Customer: replied 1 year ago.
Ok we just got the key out by using the manual switch located under the steering column but my car still will not start and it has a full charged battery is there a security feature that is halting my car starting due to the battery being completely dead before we charged it
Expert:  Kavey replied 1 year ago.

No. It sounds like you got a bad ignition switch.