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Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Pontiac
Satisfied Customers: 3958
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
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Security light is flashing. Car won't start, Engine does not

Customer Question

Security light is flashing. Car won't start
JA: Does the engine turn over? How old is the battery?
Customer: Engine does not turn over. Battery is fine. Headlights and radio both work
JA: What is the model/year of your Pontiac?
Customer: 1999 bonneville
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes. Haven't tried anything
JA: Anything else you think the mechanic should know?
Customer: Car worked fine when I drove it to work
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pontiac Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Pontiac
Expert:  Chad Farhat replied 1 year ago.
Hi my name is ***** ***** I will be assisting you todayYour security is triggered on , let see if we can resest it for nowLet try a master resest temporarily to see if that will fix it for nowMaste reset procedure1- disconnect battery
2- close all doors ,keep the key outside with you
4- wait 10 minutes
5- hook battery back up
6 lock and unlock the driver side door with actually key in the door
7- enter the cars and started, hopefully when u insert that key and turn to on the security light should go away and if does , it will startLet me know if that works for youChad (aka-jhook1398)