Pontiac Problems? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Just to be sure is this the rear latch on the sliding door you are replacing?
Let me know so we can continue,thanks Pete.
Nothing appeared on my screen saying I have received an answer...I managed to do the repair after removing the outside door handle. Thanks for your response. JA is dropping the ball by not notifying me an answer is ready; this has been happening more frequently lately.
I do apologize for this.I will send this to customer service to be investigated.