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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 2378
Experience:  GM Grand Master Technician 2007. 14 years experience.
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My on star service is not working. There is no light on, and

Customer Question

My on star service is not working. There is no green light on , and when I press on star or phone I am not connected. The phone symbol is displayed on the radio dial, and the red light is still lit on the panel on the mirror.
Submitted: 1 year ago.
Category: Pontiac
Expert:  Pete replied 1 year ago.

Hi my name is ***** ***** I will be happy to help with this today.I need a little more info to assist better.

Can you tell me the year and model of this vehicle here as well as engine liter size so I can look up some info on this?

Was anything done on the vehicle before this occurred that may have caused this fault here?

Let me know so we can continue,thanks Pete.