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Grand am: My car wont start, it cranks but wont start

Customer Question
My car won't start, it...
My car won't start, it cranks but won't start. It's an 02 grand am. Just replaced the battery but still won't start. Why?
Submitted: 8 years ago.Category: Pontiac
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Answered in 1 hour by:
6/20/2010
Pontiac Mechanic: John, GM FACTORY CERTIFIED TECHNICIAN replied 8 years ago
John
John, GM FACTORY CERTIFIED TECHNICIAN
Category: Pontiac
Satisfied Customers: 9,176
Experience: ASE A1-A8 w/L1 GM master technician.Factory certified/40 years experience
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John :

Hello & Welcome to JA,

John :

Turn the ignition on,look at the instrument cluster.

Is the security light blinking ?

Customer: No the security light does not blink nor come on.
Customer: I tried resetting the passlock security, it doesn't work.
John :

The security light should come on ,when the ignition is turned on.This is called a "bulb check" .

Customer: Well ya it does that but doesn't blink and when I try to start it the light turns off. However the service engine light comes on and stays on
John :

Ok,you have a few choices to make.

John :

First check all the fuses to make sure that there are none blown.

John :

Next you will need to have a skilled person scan the computer system for fault codes & see if the computer data is correct for vehicle operations.

John :

You can test for ignition spark by removing a plug wire from one of the ignition coils,crank the engine & see if there is a good spark

Customer: So I have to get it towed?
John :

If you do not want to check this yourself

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John, GM FACTORY CERTIFIED TECHNICIAN
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