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I have an AO Smith water heater that has a 10 yr warranty. I
Hi, I have an AO Smith water heater that has a 10 yr warranty. I purchased it in 2014. Water entered the burner chamber compartment and now it is in need of help. Please advise. thank you. … read more
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Rick
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I have 5 blinking lights. AO energy saver Model FPSH 50 252
AO Smith energy saver Model FPSH 50 252 the unit is from 2002 … read more
Rick
Rick
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I have a AO model # GVR40-300 water heater that will not
I have a AO Smith model # GVR40-300 water heater that will not re-light, I had to shut my main water off to replace a shower control cartridge, and shut the gas off, now will not re-light and status l… read more
canuck the pro
canuck the pro
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It was working earlier but it just stopped. Have gas but
it was working earlier but it just stopped. Have gas but can't get the pilot light to light. No status light either. … read more
canuck the pro
canuck the pro
11,888 satisfied customers
Pilot wont light. AO GVR 50 300. Had tech out yesterday. he
pilot wont light. AO Smith GVR 50 300. Had tech out yesterday. he said the gas is on but maybe the stryker is bad? … read more
canuck the pro
canuck the pro
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Turned it off for a few minutes to tighten the gas line.
Second opinion] turned it off for a few minutes to tighten the gas line. Could not get the pilot to ignite but it seems like the water is still getting hot. It's been about 20 hours. plus i can still … read more
Marc
Marc
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Vocational, Technical or Trade Scho
1,710 satisfied customers
Turned it off for a few minutes to tighten the gas line.
turned it off for a few minutes to tighten the gas line. Could not get the pilot to ignite but it seems like the water is still getting hot. It's been about 20 hours. plus i can still feel heat coming… read more
MatthewS315
MatthewS315
Boiler technician and service plumber
Trade school
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We live in texas and have lost water to our property and we
We live in texas and have lost water to our property and we need to understand what to do with our AO Smith Gas Powered Water Heater tanks. … read more
WCohn
WCohn
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My AO water heater stopping working since this morning. Its
My AO Smith water heater stopping working since this morning … read more
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NamxD
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IS NOT MAKING HOT WATER WAS INSTALLED LAST MONTH. AO 40 GAL
JUST TODAY IT IS WORKING JUST NOT MAKING HOT WATER … read more
SeanT1117
SeanT1117
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None
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I have a new AO 50 gallon (Smart) water heater that was
I have a new AO Smith 50 gallon (Smart) water heater that was installed a couple weeks ago. The day after installation it started beeping and the display said ESS. There was a tiny bit of water in the… read more
GerardT731
GerardT731
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AO 50 gallon electric water heater giving error code e55 for
AO Smith 50 gallon electric water heater giving error code e55 for water leak detected. There is no water leak, brand new installation. Is there a way to bypass this error, or what should I do? … read more
Christopher Coleman
Christopher Coleman
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Ao 50 gal gas,pro line commercial, manufacture date 6/1/18
ao smith 50 gal gas,pro line commercial, manufacture date 6/1/18 white electronic control box. Pilot light lights, move dial off of pilot, to hot or anywhere up the dial. Flame comes on like normal th… read more
JMT Plumber
JMT Plumber
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Have an AO smith power shot water heater. Have been cleaning
Have an AO smith power shot water heater. Have been cleaning the tip of the gas outlet tube every 2 months or so to keep it running. New problem is that, now all the lights across the temp adjustment … read more
Rick
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My husband and I are having a problem with one of our water
My husband and I are having a problem with one of our water heaters (there are two). It is about 5 years old and the pilot light will not stay lit. A plumber came in and replaced the ignitor. That did… read more
Todd
Todd
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Vocational, Technical or Trade Scho
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Hi, I need to repair a water heater that is a sealed unit.
Hi, I need to repair a water heater that is a sealed unit. My appliance guy is out of town. Last night I discover the pilot light was out so I lit it. Today it is out again. My appliance guy txted me … read more
Todd
Todd
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Vocational, Technical or Trade Scho
393 satisfied customers
I have an AO Smith gcv 30 100, ProMax..My pilot wont stay
I have an AO Smith gcv 30 100, ProMax..My pilot won't stay on and I'm trying to change the thermocouple, the manual says to replace the pilot assembly....Help please...… read more
Todd
Todd
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Vocational, Technical or Trade Scho
393 satisfied customers
Last night came home & my wife said she had no hot water.
Last night came home & my wife said she had no hot water. AO Smith propane water heater a little over 5 years old until December '09, for most of the past 2 1/2 years we have not lived in the house an… read more
Rick
Rick
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