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WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 2678
Experience:  Journeyman Plumber/Estimator
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I have a grohe thermostatic cartridge that is leaking and

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I have a grohe thermostatic cartridge that is leaking and needs to be replaced..
JA: Do you know the model of your Grohe? Have you talked to a plumber yet?
Customer: no to both
JA: How long has this been going on with your Grohe? What have you tried so far?
Customer: just need to be told how to get the trim ring off. and then a piece of black plastic needs to be removed to get to the koter key behind that
JA: Anything else we should know to help you best?
Customer: dont think so

My name is Wade and I look forward to helping you!

I need more information in order to help you. Can you remove the handle and up load a picture?

Customer: replied 3 days ago.
yes
Customer: replied 3 days ago.
Customer attachment 1/13/2020 9:12:49 PM
Customer: replied 3 days ago.
Need to get the trim ring off and then the black plastic
Customer: replied 3 days ago.
To get to the koter key behind it

Can you take a pic of the end of the cartridge. Straight on

Customer: replied 3 days ago.
Customer attachment 1/13/2020 9:14:52 PM

Okay give me a few to find the right products

Customer: replied 3 days ago.
Customer attachment 1/13/2020 9:15:43 PM
Customer: replied 3 days ago.
This is previous step

Here's the cartridge part number. Still trying to find instructions

 

https://www.chicagofaucetshoppe.com/Grohe-47582000-p/gro-47582000.htm

Customer: replied 3 days ago.
K ����
Customer: replied 3 days ago.
Does the trim ring twist off??
Looks like there are two tabs on the black plastic

I believe the black plastic snaps in and the round chrome cylinder just spins. I am trying to get confirmation

Yeah I can't find anything more

Customer: replied 3 days ago.
OK.. How do I get the plastic off?
Customer: replied 3 days ago.
Ok. How do I get the plastic off?

I think it just pulls

Customer: replied 3 days ago.
This is from circa 2003.... could it be hansgrohe?
Customer: replied 3 days ago.
Got it. It does spin... very hard to spin though. I think it got it

Awesome. Please leave me a 5 star rating.

Customer: replied 3 days ago.
Not there yet

How do I get the cartridge out now.... how much force

A Lot. Have a good grip with a wrench. They are NOTORIOUS for being stuck

Customer: replied 3 days ago.
Looks different than the part you sent. Please confirm
Customer: replied 3 days ago.
Customer attachment 1/13/2020 10:00:40 PM

Interesting. It does look similar but different. Please standby

Customer: replied 3 days ago.
Customer attachment 1/13/2020 10:02:10 PM

So is the piping to it 1/2" or 3/4"

The cartridge I first one I sent was for 3/4"

Customer: replied 3 days ago.
Piping to it is 1/2"

Awesome that last link is it!!

How's it going?

Customer: replied 3 days ago.
Do you happen to have a coupon code for Chicago Faucet?
Customer: replied 3 days ago.
Free shipping? Maybe?
Customer: replied 3 days ago.
Should I lube or dope the threads?
Customer: replied 3 days ago.
When the part comes in?

I'd appreciate that rating now. I am signing off Thank you

WCohn and other Plumbing Specialists are ready to help you
Customer: replied 3 days ago.
Will do! Thanks
Customer: replied 3 days ago.
Heads up....Codes didn't work...
Customer: replied 3 days ago.
5
Customer: replied 3 days ago.
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