Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

Working on replacing a delta wide spread bathroom faucet..

Customer Question
Working on replacing a...

Working on replacing a delta wide spread bathroom faucet.. Having trouble with the handles of the faucet.When I screw in the hex screw into the handle it does not tighten down.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Today! I just cant figure out why the hex witll not tighten down on both the hot and cold water supply lines

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 29 days ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 1 minute by:
5/25/2018
Plumber: Rick, Construction Supervisor replied 29 days ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 24,227
Experience: Licensed Master plumber with 40+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation.

What's the model of the faucet?

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
delta silverton two handle widespread lavatory faucet model 35713LF-eco
Plumber: Rick, Construction Supervisor replied 29 days ago

So you can't make the supply tube 1/2" connection tight at the faucet?

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
No thanks any ideas
Plumber: Rick, Construction Supervisor replied 29 days ago

See last post

Call prompt is automatic I have no control over it. We can continue here

Ask Your Own Plumbing Question
Plumber: Rick, Construction Supervisor replied 29 days ago

Or are you talking about the set screw on the handle?

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
OK Its the handles that turn the hot and cold water on
Customer reply replied 29 days ago
when tighten them down to hold the handle in place it just pops up
Plumber: Rick, Construction Supervisor replied 29 days ago

Ok, then the stem probably isn't high enough to engage the set screw. Try raising the valve body.

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
Do I pull up on the stem unit ?
Plumber: Rick, Construction Supervisor replied 29 days ago

Yes, you may have to screw the top trim ring down further. Can you turn the water on/off with the handles in place (unsecured by the set screw)?

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
no they spin around with no stopping point
Customer reply replied 29 days ago
Rick, It looks like you are busy or we are not on the same page so I will end this and chat!
Plumber: Rick, Construction Supervisor replied 29 days ago

So back to my original point. You have to raise the stem. I've expalined how to do that

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
I have tried to screw down the ring futher to raise the stem no luck
Plumber: Rick, Construction Supervisor replied 29 days ago

Does the handle bottom out on the trim ring?

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
until i tighten it down then it raises up
Plumber: Rick, Construction Supervisor replied 29 days ago

Contact Delta, this shouldn't be happening. 1-800-345-DELTA (3358)

Ask Your Own Plumbing Question
Customer reply replied 29 days ago
Thanks for the number already have it hoping this service would of be more helpful
Customer reply replied 29 days ago
Enjoy your weekend!
Plumber: Rick, Construction Supervisor replied 29 days ago

You're welcome

Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Marc Your Own Question
Marc
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1,127
1,127 Satisfied Customers
Experience: Plumbing heating & home maintenance contractor

Marc is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

632 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
We have a 2-piece comfort height Cimarron toilet which we
We have a 2-piece comfort height Cimarron toilet which we purchased last year. Water will not refill after flush unless we gently touch the "trigger" which allows the water to enter the tank. Help. … read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
Having issue removing a quick connect under kitchen sink.
Having issue removing a quick connect under kitchen sink. They say it's simple to push in and release but it's not so easy. I'm Tom … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
Where can I buy a replacement for the internal mechanism for
Where can I buy a replacement for the internal mechanism for K-4421-CA 1.28 GPF? … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
I recently noticed dirt and mud around my shower drain that
HI, I recently noticed dirt and mud around my shower drain that must have come up from the shower drain pipe. The shower has not been used in about a month since the tenant moved out. The waters goes … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
The s-e instant water heater is not giving consistent hot
the s-e instant water heater is not giving consistent hot water - its either too hot or fades away to luke warm in the shower -- Ron C … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
I installed a 28 gallon ao water heater and all is well
I installed a 28 gallon ao smith water heater and all is well except the tank girgles about every 45 seconds. what is the problem … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can you have two traps on thesame drain line. Adding a
Can you have two traps on thesame drain line. JA: How long has this been going on? And how severe is the problem? Customer: Adding a washer to existing line. JA: Do you plan on doing the work yourself… read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
I am adding an additional bathroom (9 x 11 foot room). It
I am adding an additional bathroom (9 x 11 foot room). It will have a tub, separate shower, lavatory and toilet. The main sewer line from this room will be 3 inches. If I run a new vent for this bath … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
My KWC Suprimo faucet leaks from the spray head when the
My KWC Suprimo faucet leaks from the spray head when the faucet is turned off. Originally it leaked from the handle. I replaced the cartridge and the leak moved to the spray head. I obtained a replace… read more
canuck the pro
canuck the pro
257 satisfied customers
I have a Model A112.18.1M kitchen faucet that leaks from the
I have a Model A112.18.1M kitchen faucet that leaks from the 1/8 hole in the rear of the unit. … read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
When the toilets flush the sink gurgles and don't know if
hello. yes. when the toilets flush the sink gurgles and don't know if this is sewage problem or plumbing problem. any idea? … read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
We had a whole house re-pipe with pex many months ago. Ever
We had a whole house re-pipe with pex many months ago. Ever since it takes me 44 secs to get cold water in the mornings and we are brushing our teeth with warm water at night. Plumber came back severa… read more
canuck the pro
canuck the pro
257 satisfied customers
AO model FPS 40 226. won't ignite. Pilot light is lit. Since
AO Smith model FPS 40 226. won't ignite. Pilot light is lit. … read more
Phil
Phil
Mechanical Engineer.
Degree, Mech Engr Technology
632 satisfied customers
What size would the pipe I took a picture be considered?
What size would the pipe I took a picture be considered? They all come in either 1/2-Inch or 3/4-inch and my pipe is neither… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
I am trying to shut a water valve to a old bathroom,, i
i am trying to shut a water valve to a old bathroom,, i broke one side of the four sided shut off, and i have tried many different ways to shut it off, we bought the home two years ago and this is the… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
Can get just a faucet for my instant hot?.i already have the
Can get just a faucet for my instant hot?.i already have the tank installed … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,634 satisfied customers
I have the same indicator light on my water heater as well.
I have the same indicator light on my water heater as well. I unplugged and plugged in. The blue flame turns on for a few seconds and then turns off. Does this 3 times. After the 3rd time, I get the v… read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
We have a 10-year old Bradford M2TW50T6FBN #EF10685043 D/N.
We have a 10-year old Bradford White M2TW50T6FBN #EF10685043 D/N. It has started leaking. The leak is apparently coming from the top outside the tank near or at the Anode-Nipple. Where the water suppl… read more
Rick
Rick
Construction Supervisor
24,227 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x