Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

My GE water heater wont stay light after I release the pilot…

Customer Question
My GE water heater...

My GE water heater wont stay light after I release the pilot know? it went out when a breaker tripped. We flipped the power back o but on cant keep the pilot on to have hot water

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2011

Contractor's Assistant: Do you plan on doing the work yourself?

Its a rental and I move out next month. just wanted to try an get it lit before calling the landlord because he isnt favorablem to deal with

Contractor's Assistant: Anything else we should know to help you best?

Not that I an thinik of. the furnae in the attic is lit just fine

Submitted: 3 months ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 9 minutes by:
3/29/2018
Plumber: Rick, Construction Supervisor replied 3 months ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 24,414
Experience: Licensed Master plumber with 40+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

I need the actual model number and brand. 2011 is neither. This info is on the rating tag on the front of the tank.

Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Marc Your Own Question
Marc
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1,127
1,127 Satisfied Customers
Experience: Plumbing heating & home maintenance contractor

Marc is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

632 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
Ive got a water heater that wont stay lit and the PGE tech
Ive got a water heater that wont stay lit and the PGE tech was here today to light it said there is a screen thats clogged and needs to be cleaned out with a toilet brush. He said its underneath the w… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,710 satisfied customers
I have a Bradford, 40 gallon, gas water heater Model number:
I have a Bradford White, 40 gallon, gas water heater Model number: MI40T6FBN4. The home was winterized for several months. When I tried to relight pilot light it would come on with electric spark but … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,710 satisfied customers
I have a whirlpool hot water heater about 4 yrs old with the
I have a whirlpool hot water heater about 4 yrs old with the sealed compartment and the pilot wont light. I checked to make sure I got gas and I have gas getting to the water heater but the pilot won;… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
The pilot light will not stay lit when I try to move the
The pilot light will not stay lit when I try to move the knob to the on position. I've cleared the dust and debris from around and under the heater as well as blew out the inside. I resealed the panel… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
Rheem model # ***** water heater stopped working. Gas
Rheem model # ***** My water heater stopped working. Gas company said the thermocouple and ignited don't work. Plumber replaced these and now the pilot comes on but it doesn't stay on very long. Is th… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
MY HOT WATER HEATER PILOT COMES ON BUT THE BURNER WONT STAY
MY HOT WATER HEATER PILOT COMES ON BUT THE BURNER WONT STAY LIT. I REPLACED THE THERMAL COUPLER. THE MODEL NUMBER IS XXXXX iF THE COMBUSTION SHUT OFF SYSTEM IS TRIPPED CAN I RESET THIS ? cAN YOU POSSI… read more
canuck the pro
canuck the pro
263 satisfied customers
I went on 2 month vacation from August 21, 2013-October 15,
I went on 2 month vacation from August 21, 2013-October 15, 2013 turned off my GE Smart Water Heater. I had turned off the propane to my water heater which is about 6 years old and when I returned tri… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
Have GE model SG40T12AVH00 water heater that stopped working
Have GE model SG40T12AVH00 water heater that stopped working and pilot light wont light! The igniter sparks fine but will not light. I took the 4 screw out and removed the access plate. The pilot ligh… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
My Whilpool 50 gallon water heater is new, a few months old.
My Whilpool 50 gallon water heater is new, a few months old. The pilot went out a few months ago and I lit it properly and it was fine for a few months then today went out and I only had cold water. I… read more
Theplumber717
Theplumber717
Plumber, Hvac Tech
Vocational, Technical or Trade Scho
656 satisfied customers
NSTAR worked yesterday and de-energized the electric system
Hi! NSTAR worked yesterday and de-energized the electric system of the neighborhood. After NSTAR re-energized the system yesterday, the water heater (GE smartwater heater1 SG50T12aa01) stopped functio… read more
Jerry's Advanced Plumbing
Jerry's Advanced Plumbing
plumbing technician
160 satisfied customers
I had to replace my gas water heater that is located in the
I had to replace my gas water heater that is located in the attic. New upgrading had to be done before installation of the new heater which has worked fine for nine months. Pilot light went out and I … read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
My husband and I are having a problem with one of our water
My husband and I are having a problem with one of our water heaters (there are two). It is about 5 years old and the pilot light will not stay lit. A plumber came in and replaced the ignitor. That did… read more
Todd
Todd
Service plumber
Vocational, Technical or Trade Scho
367 satisfied customers
Ive got a Smith GB250 Steam Boiler. Pilot is out and I cant
I've got a Smith GB250 Steam Boiler. Pilot is out and I can't get it lit.....it won't stay on after holding for the minute to then switch to on.....not sure what to do....first eperience with this hea… read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
1,248 satisfied customers
The hot water heater (natural gas) went out last night. When
The hot water heater (natural gas) went out last night. When I tried relighting the pilot light it kept going out. I replaced the thermocouple this morning and the pilot light will stay lit. When I mo… read more
service tech72
service tech72
Vocational, Technical or Trade Scho
141 satisfied customers
my hot water heater was working this morning but now my hot
my hot water heater was working this morning but now my hot water pilot light is out and cant get it re-lit. followed directions on tank. it initially would light the pilot light, but now, it wont lig… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I replaced my thermocouple in my water tank this morning, it
I replaced my thermocouple in my water tank this morning, it fired right up and gave hot water........a few hours later I went to take a shower and its cold again. I went thru the ignition process aga… read more
Rick
Rick
Construction Supervisor
24,414 satisfied customers
My GE gas water heater has had the pilot lit 3 times and it
My GE gas water heater has had the pilot lit 3 times and it keeps going out. Could you please tell me what the problem could be? The water heater is less than a year old and this just started happenin… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My gas water heater only heats for 15 minutes. After that everything
My gas water heater only heats for 15 minutes. After that everything shuts off and I cannot relight the pilot for several hours.… read more
bettybull
bettybull
Associate Degree
20 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x