Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

Tub faucet still leaks (runs) after replacing valve

Customer Question
stems/cartridges and seats. Everything is...
Tub faucet still leaks (runs) after replacing valve stems/cartridges and seats. Everything is properly tightened.
Submitted: 24 days ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Customer reply replied 24 days ago
Video attached (current leak condition).
Answered in 43 minutes by:
3/28/2018
Plumber: Mike R., Plumber replied 24 days ago
Mike R.
Mike R., Plumber
Category: Plumbing
Satisfied Customers: 2,946
Experience: 20 years of plumbing experience, including high end homes and service work.
Verified

Hi, I'm Mike and I have 20+ years of experience as a plumber. I'll be glad to assist you today.

Ask Your Own Plumbing Question
Plumber: Mike R., Plumber replied 24 days ago

Did you replace the rubber gaskets and the seats? Did you try the new rubber gaskets on the old stems?

Ask Your Own Plumbing Question
Customer reply replied 24 days ago
We replaced the seats. The new stems had the rubber gaskets already installed. We did not remove the new rubber gaskets and try them on the old stems.
Plumber: Mike R., Plumber replied 24 days ago

Were the new stems made by Danco?

Ask Your Own Plumbing Question
Customer reply replied 24 days ago
FYI, over the past week we have removed and re-installed the old stems several times, each time we screwed it all back in pretty tight and the running leak slowed to a drip. Over the next 2-3 days, that drip turned back into a running leak again until we repeated the process.
Plumber: Mike R., Plumber replied 24 days ago

Did you teflon tape the seats?

Ask Your Own Plumbing Question
Customer reply replied 24 days ago
There is a product number on the package but I didn't see a brand name on the stem or packaging. We e-mailed the photos above to a local plumbing supply shop that specializes in hard-to-find parts, and they were confident that these were a match.
Plumber: Mike R., Plumber replied 24 days ago

How about trying the rubber gaskets from the new stems on the old stems and let me know how that goes. Also be sure that the seats have teflon tape on them. Ok?

Ask Your Own Plumbing Question
Customer reply replied 24 days ago
We did not put teflon tape inside the seat threads, but we'll try that and replace the gaskets on the original stems. If we could easily screw in the replacement stems, wouldn't that mean they are probably the right ones? I have no idea.
Customer reply replied 24 days ago
The new valve stem (Cold) has product number PP910334LH, which appears to match Pfister brass stem assembly with stem extension. I couldn't find a match on the Hot stem, but the product number is *****
Plumber: Mike R., Plumber replied 24 days ago

They very well may be the correct ones. The model number would be the same for Pfister or Danco. The Danco brand parts tend to be not quite right. The issue may only be the seats do not have teflon tape. Be sure to apply tape clockwise so that the tape does not come off when threading it in.

Ask Your Own Plumbing Question
Plumber: Mike R., Plumber replied 24 days ago

It does sound like the only issue is the seats are not sealed with tape so maybe only do that first.

Ask Your Own Plumbing Question
Customer reply replied 24 days ago
Got it, thanks, I’ll give it a try and report back.
Plumber: Mike R., Plumber replied 24 days ago

Perfect

Ask Your Own Plumbing Question
Plumber: Mike R., Plumber replied 24 days ago

Well, I am calling it a night. Let me know how it goes when you can. I am sure it will all work well now though.

Ask Your Own Plumbing Question
Was this answer helpful?
Ask Mike R. Your Own Question
Mike R.
Mike R.
Mike R., Plumber
Category: Plumbing
Satisfied Customers: 2,946
2,946 Satisfied Customers
Experience: 20 years of plumbing experience, including high end homes and service work.

Mike R. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

784 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

610 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
I have an upstairs toilet that is leaking water into the
Hi - I have an upstairs toilet that is leaking water into the downstairs ceiling (and as a result the drywall in the ceiling was wet). I removed the wet drywall and have determined that the water is l… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a slow leak in the main pipe in my in ground pool
Hello sir, i have a slow leak in the main pipe in my in ground pool which i just emptied out. Can I plug it with a cork? If so where does that water go, will it bust my pipes?? … read more
David Bowden
David Bowden
Owner
757 satisfied customers
I have a manabloc manifold viega - that is leaking behind
i have a manabloc manifold viega - that is leaking behind the main cold water intake. … read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
My old flush-ell toilet is leaking a tiny drip at the
my old flush-ell toilet is leaking a tiny drip at the flush-ell. the tank needs to be taken off the wall and I need hand-holding through the whole process. there could be complications along the way. … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
The Koehler faucets in my shower are leaking tween the
The Koehler faucets in my shower are leaking tween the walls. There are two diverted controlling the body spray jets. What is the gaurantee on Koehler faucets. MOEN are for like. … read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
Have a leaking kitchen faucet Gooseneck type but don't know
Have a leaking kitchen faucet Gooseneck type but don't know the model # … read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
The Koehler faucets in my shower are leaking tween the
The Koehler faucets in my shower are leaking tween the walls. There are two diverted controlling the body spray jets. What is the gaurantee on Koehler faucets. MOEN are for like. … read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
MY WATER RIDBE VALVE TANK HAS SMAALL LEAK INTO TANK BETWEEN
MY WATER RIDBE VALVE TANK HAS SMAALL LEAK INTO TANK BETWEEN FLUSHES … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Tub faucet still leaks (runs) after replacing valve
Tub faucet still leaks (runs) after replacing valve stems/cartridges and seats. Everything is properly tightened.… read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
If a water tank is leaking but I can't find it by looking,
If a water tank is leaking but I can't find it by looking, is there another way to find where the leak is coming from? Where do they normally first start leaking from beside a pipe joint and does that… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,514 satisfied customers
We are working on fixing leaks for a tub/shower combo in a
We are working on fixing leaks for a tub/shower combo in a 1920's house. We do not understand what the different handles control and how they relate the plumbing on the backside, as there are three be… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Brand new Korky 4010 full toilet kit is somehow leaking.
Brand new Korky 4010 full toilet kit is somehow leaking. there's slow dripping coming from top of fill valve and a very soft gentle hissing sound - & tiny bubbles clustered around bottom pipe of fill … read more
Mike R.
Mike R.
Plumber
2,946 satisfied customers
My kitchen faucet sprig a leak at the connection of the
My kitchen faucet sprig a leak at the connection of the front dispenser to the rubber hose. I need to get a replacement. My sink is Kohler Clarity K=5814-4U model 10433-BN … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Rinnai RL75iP leak sensor code no water leak detected can I
Rinnai RL75iP leak sensor code no water leak detected can I bypass the sensor … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,514 satisfied customers
My question is my Rinnai is leaking inside by the fan and
Hi, my question is my Rinnai is leaking inside by the fan and about a half bucket of water is collect over night what is causing this and can it be fixed? no error codes. thank you Colleen … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My driveway heater seems to be leaking. It uses loops of
My driveway heater seems to be leaking. It uses loops of rubber tubing embedded under the concrete. It is heated from a furnace inside. It was filled with antifreeze last summer and now the concentrat… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,514 satisfied customers
There is a small leak where the tub drain screws into this
Hey Rick, there is a small leak where the tub drain screws into this PVC pipe. It's screwed in as tight as it can go, is there a good way to seal this?… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Just replaced the wax ring under toilet but it is leaking
Just replaced the wax ring under toilet but it is leaking around the base. I used a ring with gasket. … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,514 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x