Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

We have a honeywell hot water heater that we purchased a…

Customer Question
Hello. We have...

Hello. We have a honeywell hot water heater that we purchased a little over a year ago. We have had issues with the pilot burning out. We would reset it and it would be fine. Now we are trying to do the same thing. The pilot lights and starts and then goes out a few minutes later and after a few more minutes it will turn red for a few seconds and then turns off.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

This is the first time that it wouldnt turn back on.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can. Dont really have money to replace

Contractor's Assistant: Anything else we should know to help you best?

Not sure what you mean

Submitted: 4 months ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 12 hours by:
3/15/2018
Plumber: Rick, Construction Supervisor replied 4 months ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 24,377
Experience: Licensed Master plumber with 40+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

Honeywell doesn't make water heaters. They do make gas control valves. Given you description your may have a defective gas control valve. What is the brand name on the tank?

Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Marc Your Own Question
Marc
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1,127
1,127 Satisfied Customers
Experience: Plumbing heating & home maintenance contractor

Marc is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

632 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
Hot water heater pilot light goes out when I rotate the
Hot water heater pilot light goes out when I rotate the Honeywell WV8840A red control knob from Pilot to hot. I have gas pressure, the pilot ignites when I push the ignitor and hold the knob in for 30… read more
Rick
Rick
Construction Supervisor
24,377 satisfied customers
We had a new shower installed today. And the plumber had to
We had a new shower installed today. And the plumber had to turn off the water in our home and drain the system. When we came home, there was no hot water. Checking the hot water heater, I found that … read more
canuck the pro
canuck the pro
261 satisfied customers
Attempting to light pilot light on Bradford hot water
Attempting to light pilot light on Bradford White hot water heater. After reset, pilot light shows lit (single flashing LED), but when heat selector is turned to hot, LED goes to two flashes with 3 se… read more
Rick
Rick
Construction Supervisor
24,377 satisfied customers
I have a bosch tankless water heater. my washer reason uses
I have a bosch tankless water heater. my washer for some reason uses hot water even when we have it set to cold. my fiance decided to turn off the pilot to prevent it. i go to fire the pilot up last n… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,698 satisfied customers
I had an old set of gas logs in my fireplace. They burned
I had an old set of gas logs in my fireplace. They burned fine. But they were ugly. We purchased a new set and switched them out. Now the pilot light won't stay lit. And if the pilot light stays on, w… read more
Rick
Rick
Construction Supervisor
24,377 satisfied customers
Hello, I also have a power star ae115 electric tankless water
Hello, I also have a power star ae115 electric tankless water heater. It has performed flawlessly for approximately 5 years. A couple weeks ago it stopped producing HOT water but is still heating to L… read more
Rick
Rick
Construction Supervisor
24,377 satisfied customers
I have a State Select gas hot water heater and the pilot has
I have a State Select gas hot water heater and the pilot has gone out. I cannot see where you actually re-light it. Can you help?… read more
Todd
Todd
Service plumber
Vocational, Technical or Trade Scho
367 satisfied customers
My Whilpool 50 gallon water heater is new, a few months old.
My Whilpool 50 gallon water heater is new, a few months old. The pilot went out a few months ago and I lit it properly and it was fine for a few months then today went out and I only had cold water. I… read more
Theplumber717
Theplumber717
Plumber, Hvac Tech
Vocational, Technical or Trade Scho
656 satisfied customers
I have an in cieling mains pressure rheem upright water heater.
I have an in cieling mains pressure rheem upright water heater. My pilot light has gone out and I have followed the instructions to relight the pilot however when I press the red button I cannot hear … read more
Theplumber717
Theplumber717
Plumber, Hvac Tech
Vocational, Technical or Trade Scho
656 satisfied customers
I have been away on vacation for over a week. I had shut off
I have been away on vacation for over a week. I had shut off the water in the house before I left. When I turned the water back on I had no hot water. I noticed that the pilot is out on my boiler Utic… read more
Jerry
Jerry
Plumber
High School or GED
786 satisfied customers
We have a 48 gallon Bradford White Water Heater which is 6
We have a 48 gallon Bradford White Water Heater which is 6 years old. It is heating the water fine but the blower seems to not want to shut off and continually runs. This just started happening this m… read more
Rick
Rick
Construction Supervisor
24,377 satisfied customers
had about 8 of water in my basement. i have two 40gal tanks
had about 8" of water in my basement. i have two 40gal tanks side by side. after the flood i started both back up the one is fine the other one i'm not getting any hot water. The pilot is burning but … read more
Hauserplb
Hauserplb
Associate Degree
142 satisfied customers
My pilot light on my Bradford white gas hot water heater keeps
My pilot light on my Bradford white gas hot water heater keeps going out. I changed the Thermal Coupler and the flame comes on and the furnace lights up to heat the water but then after a while the fl… read more
Paul Bradshaw
Paul Bradshaw
High School or GED
22 satisfied customers
pilot light out on fvir gas water heater. have tried truning
pilot light out on a. o. smith fvir gas water heater. have tried turning the thermostat 'all the way down' as it states in the maunal, but then the pilot only flickers when i hit the ignition switch .… read more
Todd
Todd
Service plumber
Vocational, Technical or Trade Scho
367 satisfied customers
I have a Whirlpool water heater. It is only a few months old
I have a Whirlpool water heater. It is only a few months old and we're having problems. We can ignite the pilot, and we are then holding down the reset button for 1 minute as instructed, but when we r… read more
Rick Mather
Rick Mather
Building Inspector
Vocational, Technical or Trade Scho
498 satisfied customers
My gas water heater has a flame and is burning brightly. I
My gas water heater has a flame and is burning brightly. I have turned it off, relight the pilot twice, and turned the water off and back on. The water runs fine, everything works like it always has a… read more
Jonathan
Jonathan
Plumber
HS grad, almost completed my assoc.
6 satisfied customers
I have a Bosch model AQ125BNG tankless hot water heater hot and cold fluctuations
Currently when I first turn the water on there is no issue and the water is very hot which is perfect. But with-in 5 minutes it goes cold and stays cold unless I shut the hot water off then back on ag… read more
Dave
Dave
Jobsite Foreman
High School or GED
I HAVE A WHIRLPOOL GAS WATER HEATER. WE HAVE NO HOT WATER.
I HAVE A WHIRLPOOL GAS WATER HEATER. WE HAVE NO HOT WATER. WHEN YOU RESET THE PILOT AND ROTATE THE KNOB IT WORKS FINE. IT RUNS FOR ABOUT A MINUTE. GOOD BLUE FLAME AND THEN GOES OUT. PILOT DOES NOT STA… read more
Mario
Mario
Master Plumber
High School or GED
604 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x