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My Moen U won’t power back on after a power outage. 3 days…

My Moen U won’t...

My Moen U won’t power back on after a power outage

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

3 days

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

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Answered in 8 minutes by:
3/6/2018
Brian Weeks
Brian Weeks, Plumber
Category: Plumbing
Satisfied Customers: 84
Experience: Master Plumber
Verified

Hello My name is ***** ***** I can assist you today. Please give me a second to type a response to your question

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Normally after a power lose you may have to reset by unplugging the unit and the data cable. Have you tried that already?

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Customer reply replied 5 months ago
I’ve tried that
Customer reply replied 5 months ago
Any other suggestions?

Okay have you verified the plug you are hooking to has power and the gfi is not tripped?

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Customer reply replied 5 months ago
I tried the plug and it has power

Then the electronic control has gone bad from the power loss. Moen has a 5 year warranty on those parts. I recommend calling them for a replacement.

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Customer reply replied 5 months ago
Ok thanks

No problem please don't forget to accept the answer and leave 5 star feedback. Thank you.

Brian Weeks
Brian Weeks, Plumber
Category: Plumbing
Satisfied Customers: 84
Experience: Master Plumber
Verified
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