Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

My plumber installed a Renaii unit for one of my

Customer Question
My plumber installed a...

My plumber installed a Renaii unit for one of my customers.there are no error codes showing. Temperature shows 120. The hot water comes on at the shower for only 50 seconds and turns cold.Distributor here in Salisbury ,Md has no clue. We have had some zero temps here but other units are working properly. Thanx, Denny

Contractor's Assistant: How old is the appliance? Have you gotten error messages before?

No error messages ever. Unit 2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

No. my plumber has the same problem with the one at his house.

Contractor's Assistant: Anything else we should know to help you best?

No. Water pressure fine. Unit is in a heated basement area.

Submitted: 6 months ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 1 minute by:
1/9/2018
Plumber: WCohn, Journeyman Plumber replied 6 months ago
WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 1,703
Experience: Journeyman Plumber/Estimator
Verified

My name is ***** ***** I look forward to helping you!

Ask Your Own Plumbing Question
Plumber: WCohn, Journeyman Plumber replied 6 months ago

I am a Rinnai factory trained and certified repair technician

Ask Your Own Plumbing Question
Plumber: WCohn, Journeyman Plumber replied 6 months ago

Model number?

Ask Your Own Plumbing Question
Customer reply replied 6 months ago
Dont know model # gray residential natural gas. Installation 50 miles away.
Customer reply replied 6 months ago
I'm not a plumber and there are no default codes
Customer reply replied 6 months ago
Assume that this is the end of our chat
Plumber: WCohn, Journeyman Plumber replied 6 months ago

Without more information I can’t help you

Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Marc Your Own Question
Marc
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1,127
1,127 Satisfied Customers
Experience: Plumbing heating & home maintenance contractor

Marc is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

632 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
Our cold weather causes error codes on my Navien tankless
our cold weather causes error codes on my Navien tankless heater. After unplugging and restarting I now have very little water pressure; it was poor before the restart but is now worse … read more
Brian Weeks
Brian Weeks
84 satisfied customers
I have a new rinnai v53 outdoor tankless heater feeding a
I have a new rinnai v53 outdoor tankless heater feeding a sink, inside shower and outside shower. It works only if shower head is removed or on full blast, if you try and make it warm not hot by and c… read more
WCohn
WCohn
Journeyman Plumber
1,703 satisfied customers
I recently had a plumber out to repair a leaking shower/bath
I recently had a plumber out to repair a leaking shower/bath faucet. He diagnosed a failed cartridge and replaced it. He also found the pressure at the hose bib to be at roughly 90psi and encouraged m… read more
canuck the pro
canuck the pro
261 satisfied customers
I installed a 45- water heater in September. It works just
I installed a 45-HI water heater in September. It works just fine in all applications except the shower. When we attempt to adjust the water temperature with cold water it shuts the heater down. we ha… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My rl94 went off in the middle of showering last night and
My rl94 went off in the middle of showering last night and will not come back on. Does it have a reset button?… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I installed new kohler shower body. When lawn sprinkler
I installed new kohler shower body. When lawn sprinkler turnso on shower starts running. Any insight? Thanx… read more
Phil
Phil
Mechanical Engineer.
Degree, Mech Engr Technology
632 satisfied customers
My Bosch 250SX LP supplies only one bathroom with 2 sinks
My Bosch 250SX LP supplies only one bathroom with 2 sinks and one shower with single handle control and anti-scald feature. Only one water source is ever used at one time, i.e. one shower or one sink … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Our hot water heater started leaking this morning - we have
Our hot water heater started leaking this morning - we have had it 7 years. It is a A.O. Smith Pro Max model, 50 gal. I need to have a plumber order and install a new one and I need advice on 1. any m… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
we yave hot water 21e with a yprm66xb controller, while showering
we yave hot water 21e with a yprm66xb controller, while showering the temperature fluctuates and the controller flashes reading 90, it does note happens all the time, but is very annoying. I canot fin… read more
Marc
Marc
Plumber
1,127 satisfied customers
Installed a new 40 gallon electric hot water heater. Hot water
Installed a new 40 gallon electric hot water heater. Hot water runs out within 5 minutes. Dip tube and thermostats were replaced. Hot water goes lukewarm in less than 15 minutes in shower. Is this nor… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
This question involves a deep well pump, inside well tank w/diaphram
This question involves a deep well pump, inside well tank w/diaphram and a 30-50 pressure switch........I have a well in use for 5 years...during the last few months I have noticed some irratic issues… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Regards Moen Positemp shower control. 10 year old moen unit
Regards XXXXX XXXXX shower control. 10 year old moen unit stopped allowing cold water through faucet. pulled cartridge, checked and had water. Put in new cartridge with h on left and c on right. now h… read more
Mike the plumber
Mike the plumber
Vocational, Technical or Trade Scho
250 satisfied customers
bought whirlpool water heater, 50 gallon, appox 3-4 yrs ago,
bought whirlpool water heater, 50 gallon, appox 3-4 yrs ago, pressure relief valve started to weep, bought new one at lowes, and new one is weeping also, not leaking from threads but from pressure val… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
the hot water tank has water seeping thourgh the expansion
the hot water tank has water seeping thourgh the expansion valve, changed the valve but is still doing it. Water is still running when everything esle is shut off. can the expansion tank be bad?… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Triton Ivory electric shower. Has power to unit. Has water
Triton Ivory electric shower. Has power to unit. Has water at pressure in the inlet. No neon is lit. no water flow on hot or cold setting. The pressure indicator window shows red - but there is water … read more
Rick Ridley
Rick Ridley
Retired, well Semi,
30 years on the tools
956 satisfied customers
Hi, I just moved into an apartment in a building with 8 other
Hi, I just moved into an apartment in a building with 8 other people. Every single time I take a shower, at any time of day, the water will alternate between very hot and very cold. Bursts of each. Ge… read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
1,248 satisfied customers
Our ranch hse was built in 50s. When we bought it in 71,
Our ranch hse was built in '50s. When we bought it in '71, the front spare bedrm shower pan leaked so all these years we only used the main tub/shower at rear of hse. Redid bath 3 yrs. ago but contrac… read more
Patrick
Patrick
Bachelor's Degree
1,269 satisfied customers
water comes out of the drain in the basement everytime the
water comes out of the drain in the basement everytime the water is used a lot from either the shower, or toilet… read more
Patrick
Patrick
Bachelor's Degree
1,269 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x