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I have a rinnai tankless gas hot water heater and last night…

Customer Question
I have a rinnai...

I have a rinnai tankless gas hot water heater and last night the hotwater lines frozen. What should I do to keep it from bursting

Contractor's Assistant: How long has this been going on? And how severe is the problem?

When I woke up at 6 this morning I had no hot water

Contractor's Assistant: Do you plan on doing the work yourself?

I don't know?

Contractor's Assistant: Anything else we should know to help you best?

No, I don't know what I should do

Submitted: 7 months ago.Category: Plumbing
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Answered in 18 minutes by:
1/7/2018
Plumber: Brian Weeks, Plumber replied 7 months ago
Brian Weeks
Brian Weeks, Plumber
Category: Plumbing
Satisfied Customers: 84
Experience: Master Plumber
Verified
Hello my name is ***** ***** I can assist. You would want to have a faucet in the house open to allow the water to move once it thaws. You can dry a blow dryer to slowly heat the pipe and thaw it.
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Customer reply replied 7 months ago
The main unit with the thermostat is in the storage room outside. The pipes are colored which one to use hair dryer on
Plumber: Brian Weeks, Plumber replied 7 months ago
You would want to do both pipes
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Plumber: Brian Weeks, Plumber replied 7 months ago
If you have anymore questions please let me know and if you don’t then please remember to accept the answer and leave 5 star feedback. Thank you.
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