Plumbing

Plumbing Questions? Ask a Plumber and Get Answers ASAP.

Ask an Expert,
Get an Answer ASAP!

Plumbing

I have moen shower ,single controls both hot and cold in…

Customer Question
I have moen shower...

I have moen shower ,single controls both hot and cold in shower...no water coming out ..i pulled cartridge completely out and still no water comes out neither hot or cold..it is very cold here and lines run up outside wall..I am thinking frozen but could it be something else ?...

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Noticed yesterday...took out cartridge this morning...zero water flowing

Contractor's Assistant: Do you plan on doing the work yourself?

Like to, yes

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of...have read online about water balancing or something ...could there be another assembly that is broken

Submitted: 1 month ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 17 minutes by:
1/2/2018
Plumber: WCohn, Journeyman Plumber replied 1 month ago
WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 1,439
Experience: Journeyman Plumber/Estimator
Verified

My name is ***** ***** I look forward to helping you!

Ask Your Own Plumbing Question
Plumber: WCohn, Journeyman Plumber replied 1 month ago

Your assumption of frozen sounds correct. Once the cartridge is removed if the water is still on there is nothing except a blockage to prevent it from flowing. The blockage is most likely ice

Ask Your Own Plumbing Question
Ask WCohn Your Own Question
WCohn
WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 1,439
1,439 Satisfied Customers
Experience: Journeyman Plumber/Estimator

WCohn is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

784 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

610 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
New Koehler highline classic installed professionallly two
New Koehler highline classic installed professionallly two weeks ago along with three other Kohler toilets. Now runs and cannot figure out how to adjust so it stops running. Tried moving by adjusting … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have an etching problem on a well water system which is
We have an etching problem on a well water system which is filtered and maintained. In dishwashing the glassware get lines on them - circular lines which are etched in to the glass. Is this iron in th… read more
canuck the pro
canuck the pro
251 satisfied customers
We have recently had a new hot water storage tank installed.
We have recently had a new hot water storage tank installed. We now hear a very loud bang?thundering noise when hot water tap turned on, particularly if the hot water has not been used for a while. We… read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
I have 2 50 gallon gas water heaters and a 2 storey 4600 ft2
i have 2 50 gallon gas water heaters and a 2 storey 4600 ft2 house. Have replaced the 2 water heaters 2 years ago and have been thru 2 grundfos circulating pumps. I have to get up in the attic every 3… read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
I have a Grohe Touch Kitchen Faucet that is not closing
Hello . I have a Grohe Touch Kitchen Faucet that is not closing completely. Also it is closing slow. I have the battery changed and the contacts verified. … read more
canuck the pro
canuck the pro
251 satisfied customers
My theme. My rheem powervent 2 water heater is making hot
My rheem powervent 2 water heater is making hot water. The red light blinks 3 times pauses and blinks 3 more times continuously. Can I fix this?~ … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have GE ultra low NOx 6 year. Since yesterday I can turn
Since yesterday I can turn the pilot on, but it will turn off in few minutes … read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
I have a clogged toilet and tried using several plungers and
I have a clogged toilet and tried using several plungers and an organic powder I bought at Home Depot and nothing has worked. I tried a snake but the I wasn't able to snake the cable in and I'd rather… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
If your hot water heater's lower heating element went out
If your hot water heater's lower heating element went out because of sentiment after 14.5 years, is it worth removing the heating elements, suction get out all the gunk and putting in new heating elem… read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
A house I was working on had almost zero water pressure
A house I was working on had almost zero water pressure coming out of the kitchen faucet. I took the cartridge out and the water shot out so I suggested they order a new cartridge. The woman called an… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a double shower with a grohemix 34 419 on each end of
i have a double shower with a grohemix 34 419 on each end of shower on side is great pressure the other side is not- have taken the manifold apart and flushed out both hot and cold and have great pres… read more
Brian Weeks
Brian Weeks
77 satisfied customers
A clog has appeared in the kitchen sink of a house that has
A clog has appeared in the kitchen sink of a house that has been vacant for 3.5 months. No clog was present when the house was occupied, but now the kitchen sink backs up after running for only a minu… read more
canuck the pro
canuck the pro
251 satisfied customers
Installing shower valve. Tested the supply lines.. Cold side
Installing shower valve. Tested the supply lines.. Cold side 12 gum hotside 2.3 gum why is this? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a whirlpool 40 gal electric water heater. It just
I have a whirlpool 40 gal electric water heater. It just stopped working. I checked the breaker and it is getting electricity to the mother board and the elements. I pushed the reset button and still … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a rinnai water heater model # R53e and it won't com
I have a rinnai water heater model # R53e and it won't com on. I have both power and gas … read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
How much water do you have to drain. We've done three full
How much water do you have to drain. We've done three full pots and error code 29 is still showing … read more
WCohn
WCohn
Journeyman Plumber
1,439 satisfied customers
I'm noticing some water underneath the spout of my hot water
I'm noticing some water underneath the spout of my hot water tank. It's at a normal heat setting (gas). This has happened before when I've turned up the temperature, but not at a normal setting. Any t… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My American Standard toilet has developed a leak between the
My American Standard toilet has developed a leak between the bowl and tank. Is it worthwhile to remove the tank and replace gaskets?… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x