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I have a Power Star Model 45-551701 tankless water heater.

Customer Question
I have a Power...

I have a Power Star Model 45-551701 tankless water heater. It has quit. I have checked the breaker and it's OK. What's the problem?

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Today. No hot water

Contractor's Assistant: Do you plan on doing the work yourself?

If it's simple. Other wise I'll call a plumber

Contractor's Assistant: Anything else we should know to help you best?

I have a pretty good collection of tools and an electric test meter

Submitted: 6 months ago.Category: Plumbing
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Answered in 1 minute by:
1/1/2018
Plumber: Brian Weeks, Plumber replied 6 months ago
Brian Weeks
Brian Weeks, Plumber
Category: Plumbing
Satisfied Customers: 84
Experience: Master Plumber
Verified
Hello my name is ***** ***** I can assist. Does the unit light up and show anything on the display?
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Customer reply replied 6 months ago
There is no display or light on the unit
Customer reply replied 6 months ago
Any suggestions?
Plumber: Brian Weeks, Plumber replied 6 months ago
Okay then the next step is troubleshooting the unit by removing the cover and checking electrical inside. Are you comfortable with this?
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