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Plumber at my house now installing Cimarron 1.28 gpf round
Plumber at my house now installing Cimarron 1.28 gpf round bowl toilet. He says the tank lid does not fit correctly - thinks it is for a different model . Mine is 98976-0 … read more
Rick
Rick
Supervisor
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My toilet is making a strange noise and I would like to know
my toilet is making a strange noise and I would like to know if I should worry about it … read more
Rick
Rick
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We bought 3 new Kohler toilets when we remodeled our home 3
we bought 3 new Kohler toilets when we remodeled our home 3 years ago. 2 of the soft close toilet seats shift and come loose frequently and we are no longer able to keep them tightened down. what is t… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
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I had TOTO toilets installed 2 years ago. The seat of one of
I had TOTO toilets installed 2 years ago. The seat of one of them no longer comes down slowly. I noticed that for a time there appeared to be a liquid coming out of the hinge. I suspect that is the ca… read more
Rick
Rick
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About two months ago I special ordered two replacement
About two months ago I special ordered two replacement toilet seats for our bathrooms. The cheaper one (about $58.00) was almond and came with a slow-close lid. The Desert Bloom one ($143.00) could no… read more
WCohn
WCohn
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My touchless toilet keeps flushing all on its own! Nothing
My touchless toilet keeps flushing all on its own! Nothing is close by, yet it flushes 4-5 times a day!!! What could be the problem? (We've already replaced the batteries, although they were only abou… read more
Rick
Rick
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My toilet is emptying slowly. Two nights ago my 5 year old
My toilet is emptying slowly. Two nights ago my 5 year old put way too much toilet paper in and flushed which got clogged. When plunging it I didn't get much out. Instead it seems to have only pushed … read more
Phil
Phil
Mechanical Engineer.
Degree, Mech Engr Technology
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I have a Toto Washlet E200 and the soft close feature is not
I have a Toto Washlet E200 and the soft close feature is not working properly. It closes without slaming, but it closes very quickly. The toilet is in the guest bathroom and I think the problem was ca… read more
Mike R.
Mike R.
3,193 satisfied customers
I am a caretaker of a low rise apartment building. A tenant
I am a caretaker of a low rise apartment building. A tenant living in a 2nd (middle) floor apartment is hearing a short, loud "swooshing" noise, every 2 to 3 hours in the wall/ceiling area near the to… read more
Mike R.
Mike R.
3,193 satisfied customers
I shut off the toilet valve because water was dripping. When
I shut off the toilet valve because water was dripping. When I turned it back on, it made a terrible banging sound. Turned it off for a few minutes, then turned it back on, & it made the same sound. V… read more
Marc
Marc
Plumber
Vocational, Technical or Trade Scho
1,127 satisfied customers
my downstairs toilet is the 3 gal. type. It seems to run "on
my downstairs toilet is the 3 gal. type. It seems to run "on its own" so to speak. It does this with the lid closed. If we slide the lip open, its okay. Why is there a difference when the lid is close… read more
Marc
Marc
Plumber
Vocational, Technical or Trade Scho
1,127 satisfied customers
In January, we installed a Kohler Memoirs Stately 2-piece comfort
In January, we installed a Kohler Memoirs Stately 2-piece comfort height toilet. Worked perfectly and still does, except for the constant hissing noise that began about a week ago. Sounds like our lik… read more
Marc
Marc
Plumber
Vocational, Technical or Trade Scho
1,127 satisfied customers
I want to purchase a new seat for my Kohler Toilet, which is
I want to purchase a new seat for my Kohler Toilet, which is ten years old. How can I identify the model so I can purchase the correct seat?… read more
Plumbing Pro
Plumbing Pro
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Vocational, Technical or Trade Scho
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We have recently purchased a Cimarron-2-piece elongated toilet
We have recently purchased a Cimarron-2-piece elongated toilet model K-3609-0. We had bought a wood toilet seat, but could see that the shape of the toilet was different than the toilet seat which con… read more
Marc
Marc
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Vocational, Technical or Trade Scho
1,127 satisfied customers
I need a replacerment toilet seat for a Kohler toilet that
I need a replacerment toilet seat for a Kohler toilet that I purchased several years ago. The toilet has an elongated seat, and is a very pale pink color, I believe the color was called "Bliss", Is a … read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
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Good morning, Sorry this is a long one, lots of detail supplied.
Good morning, Sorry this is a long one, lots of detail supplied. I am still trying to puzzle out what caused a flood from a toilet tank (not bowl) last month in my finished basement. It sounded like t… read more
Plmqwk
Plmqwk
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Vocational, Technical or Trade Scho
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I live in a 7 story building. Twice in the last month we have
I live in a 7 story building. Twice in the last month we have been awakened by a terrific banging in the buildings pipes which began about midnight. The first time, it stopped shortly after the retail… read more
David L.
David L.
137 satisfied customers
Dear Kohler, Approximately, one year ago I purchased one
Dear Kohler, Approximately, one year ago I purchased one of your toilets. I don't have the model number, however, it was supposed to be one of your latest models, which was supposed to save water. The… read more
Rick
Rick
Supervisor
25,544 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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