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I suspect that water softener is not operating as salt level…

Customer Question
I suspect that water...

I suspect that water softener is not operating as salt level in tank is not reducing . I n removing the salt to inspect I find water at the bottom if the tank

Contractor's Assistant: How long has this been going on? And how severe is the problem?

I noticed it about a month ago

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe if it is a simple solution. I am an Engineer

Contractor's Assistant: Anything else we should know to help you best?

No thats current status

Submitted: 4 months ago.Category: Plumbing
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Answered in 57 minutes by:
12/10/2017
Plumber: Rick, Construction Supervisor replied 4 months ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 23,810
Experience: Licensed Master plumber with 40+ yrs. experience.
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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

This is usually caused by a dirty venturi. There should be instructions for cleaning the venturi in your manual.

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Marc
Marc, Plumber
Category: Plumbing
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