Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

We have a GE water tank heater, and the pilot light went…

Customer Question
We have a GE...

We have a GE water tank heater, and the pilot light went out, and it won't ignite now. My husband says there isn't even a spark.... so I was trying to find out if this is something we can easily fix ourselves or need to have professionals do it. Thank you

Contractor's Assistant: How long has this been going on? And how severe is the problem?

It's been out a few days.

Contractor's Assistant: Do you plan on doing the work yourself?

If it's relatively simple...my husband does a lot of 'fix it's' around the house (air conditioner last year) so trying to find out if he could do this one

Contractor's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 10 months ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 1 minute by:
9/28/2017
Plumber: WCohn, Journeyman Plumber replied 10 months ago
WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 1,744
Experience: Journeyman Plumber/Estimator
Verified

My name is ***** ***** I look forward to helping you!

Ask Your Own Plumbing Question
Plumber: WCohn, Journeyman Plumber replied 10 months ago

Can you upload a pic of the gas control valve???

Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Marc Your Own Question
Marc
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1,127
1,127 Satisfied Customers
Experience: Plumbing heating & home maintenance contractor

Marc is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

632 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
My hotwater heater isn't heating. No flame, and no spark as
Hi My hotwater heater isn't heating. No flame, and no spark as far as I can see. Honeywell wv8840a. Any suggestions? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I'm looking at a Honeywell switch on a hot water tank in the
Hi there i'm looking at a Honeywell switch on a hot water tank in the pilot light won't light. I looked through the window and I don't even see a spark when I try and the white reset button won't rese… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
Who do we call to restart our water heater. It is a GE Ultra
Hello, who do we call to restart our water heater. It is a GE Ultra Low NOx 12 yr. It is 3 or 4 years old … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
The pilot went out on my water heater my striker won't spark
The pilot went out on my water heater my striker won't spark to relight it. Rheem 21VR30DV… read more
WCohn
WCohn
Journeyman Plumber
1,744 satisfied customers
I have a Bradford gas water heater about 3 years old, model
I have a Bradford White gas water heater about 3 years old, model number MI75S6BN We had a power outage for a couple of hours so I shut off the water heater. the power is back on. Now I can't get the … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Magtag water heater Series 10 Model s, # HR, I have
I have a Magtag water heater Series 10 Model s, # ***** … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
there is no water going into the hot water heater but i have water everywhEre else in the
there is no water going into the hot water heater but i have water everywhEre else in the house.… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Marc - I have a Bosch Aquastar 125 for natural gas tankless
Sorry! Never mind! I fixed it :-)Marc - I have a Bosch Aquastar 125 B for natural gas tankless water heater. The pilot went out and I can usually just relight it. However, after pretty much taking the… read more
Expert
Expert
I am in Chile & just installed an "Ursus Trotter" tankless
I am in Chile & just installed an "Ursus Trotter" tankless hot water heater. The model is C-14. The LED light is flashing. When I turn on the hot water, there is normal flow at first, then the flow sl… read more
Phil
Phil
Mechanical Engineer.
Degree, Mech Engr Technology
632 satisfied customers
I am unable to get the pilot lit on a GE SmartWater water heater,
I am unable to get the pilot lit on a GE SmartWater water heater, model #SG50T12AVG00. I have checked the gas to make sure it is on. When I follow the instructions and push on the igniter, I get an el… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have an LP Gas water heater problem. It is electronic ignition,
I have an LP Gas water heater problem. It is electronic ignition, brand new. It is in a summer cabin. It was installed about 6 months ago, never worked. The pilot always stays lit, but the burner wont… read more
Marc
Marc
Plumber
Vocational, Technical or Trade Scho
1,127 satisfied customers
i have a GE ultra low NOX water heater and the pilot light
i have a GE ultra low NOX water heater and the pilot light went out. I have followed the instructions to relight the pilot light but when i press the piezo starter i cannot see any spark through the w… read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
1,248 satisfied customers
Need help with Rheem water heater troubleshooting.
I have a Rheem Power Vent water heater model 21VP40-1. It is 19 years old without a pilot. It has a burner plate and an ignition device. The gas line also powers the furnace, which is fine, so I know … read more
SF Plumber
SF Plumber
Associate Degree
224 satisfied customers
Bradford White TTW1 ignites but wont stay on. Sometimes takes
Bradford White TTW1 ignites but won't stay on. Sometimes takes ten tries before burner stays on. Sometimes burner won't stay on and I have to unplug it to reset. Blower working. Green light on module … read more
Todd
Todd
Service plumber
Vocational, Technical or Trade Scho
367 satisfied customers
Hey - I have a RUUD water heater model PVP 50e and I just replaced
Hey - I have a RUUD water heater model PVP 50e and I just replaced the ignition/spark cable. Now my water heater works(sparking and burning gas). However I thought that after the main burner started t… read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
1,248 satisfied customers
I have a ruud power vent water heater mpdel #pvp40e can you
I have a ruud power vent water heater mpdel #pvp40e can you explain how to relight pilot -also theres a small metal shield- plate over flame on the bottom that i removed and cannot put back on can you… read more
PitschPlumbing
PitschPlumbing
Certified Plumbing Contractor
Master Plumber
179 satisfied customers
I have a GE 40 gallon gas water heater purchased in 2005.
I have a GE 40 gallon gas water heater purchased in 2005. the pilot light stays lit, but the burner will only stay lit for fifteen seconds and then goes off as if the gas is turned off. I did hear a b… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
The pilots on my three y/o gas tanks are now out due to a flooding
The pilots on my three y/o gas tanks are now out due to a flooding storm which reached high levels in my basement overnight. Taking the cover off, the insulation on the sides are dry but the bottom is… read more
Mario
Mario
Master Plumber
High School or GED
604 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x