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I purchased my water softener over a year ago. But for past…

Customer Question
I purchased my water...

I purchased my water softener over a year ago. But for past a few months it is not working properly.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Last a few months. I tried to reset it a few times but still I see stain on my glasses or when I shower, it is not the feeling of soft water.

Contractor's Assistant: Do you plan on doing the work yourself?

I like to try

Contractor's Assistant: Anything else we should know to help you best?

Yes. I like u to guid me.

Submitted: 10 months ago.Category: Plumbing
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Answered in 12 hours by:
9/23/2017
Plumber: Rick, Construction Supervisor replied 10 months ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 24,582
Experience: Licensed Master plumber with 40+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation. What is the brand and model of your unit? Is there salt in the brine tank?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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