How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I rent a home with a tankless water heater. The water

Customer Question

I rent a home with a tankless water heater.The water company shut off the water for about 4 hours last night. I did not turn the heater off.This morning, aside from all the black to brown to brackish water that still flows, I have no hot water.What might be the issue?
Submitted: 2 months ago.
Category: Plumbing
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Most common/likely culprit under this scenario is a clogged inlet filter on the water heater.