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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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My water heater model Ag9106EC32U1 won't turn on. It is abt

Customer Question

My water heater model Ag9106EC32U1 won't turn on. It is abt 6 months old but hasn't been on for 3 months. They gave me but instructions for a gas heater but mine is electric. Please advise.
JA: How long has this been going on? And how severe is the problem?
Customer: Just got home 7/28/17. No lights on heater (used to be blue).
JA: Do you plan on doing the work yourself?
Customer: Hopefully it is just using the dial right. Otherwise I will call the installer. Could I get a manual?
JA: Anything else we should know to help you best?
Customer: Forgot to mail in the warranty. Is it too late?
Submitted: 2 months ago.
Category: Plumbing
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

What brand is your unit?