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Help with moen shower. Just now. cold water not flowing.

Customer Question
Help with moen shower ...

Help with moen shower

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just now. cold water not flowing

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Shower hasn't been used for a long time years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes have accessed the values with two small screws and a larger 3/4 screw head on right side

Contractor's Assistant: Anything else we should know to help you best?

Can turn the small screws(shut off?) but can't turn the large screw

Submitted: 1 year ago.Category: Plumbing
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Answered in 22 minutes by:
7/29/2017
Plumber: Rick, Construction Supervisor replied 1 year ago
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 24,612
Experience: Licensed Master plumber with 40+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

You probably have to replace the cartridge or possibly the pressure balance spool on some older models. A picture of the valve with the trim off might help me identify what you need

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Plumber: Rick, Construction Supervisor replied 1 year ago

You can post a pic here by clicking on ADD FILES next to the SEND button

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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