How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
50715266
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

Rinnai rl5ls installed 2011 adn ran perfectly till last week

Customer Question

rinnai rl5ls installed 2011 adn ran perfectly till last week intake and exhost are clear but water barely gets warm
JA: How long has this been going on? And how severe is the problem?
Customer: 5 days
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 2 months ago.
Category: Plumbing
Expert:  curtis lichtenwald replied 2 months ago.

Hi, my name is ***** ***** I am going to try my best to give you a hand today.
I can't seem to find the model of water heater that you have posted so i have a question, is it a tankless water heater?

If it is not a tankless water heater then it might be your dip tube. Here is a video on how to change it.

https://www.youtube.com/watch?v=lLmFv1PwOVM