How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I have a GE water heater and the coupler (?) went out. I was

Customer Question

Hi I have a GE water heater and the coupler (?) went out. I was told to contact you for a kit to replace it.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Yes. The model number is ***** and the MFG date is 8/22/2013
JA: Do you plan on doing the work yourself?
Customer: No, I'll have a plumber do it.
JA: Anything else we should know to help you best?
Customer: I don't think so. I am just concerned that I don't have a working water heater. How soon could i get the kit?
Submitted: 7 months ago.
Category: Plumbing
Expert:  cole replied 7 months ago.

Hi there, I'm Cole. So we do not carry any parts but if you have a serial number off the unit i will do my best to get a part number for you and help you find it. let me know if thats what you would like to do. thanks