How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
50715266
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I have a sinkmaster bonecrusher. It is stuck will not work.

Customer Question

I have a sinkmaster bonecrusher. It is stuck will not work. I took out the food lentils that I thought was causing it to be stuck. I bought the wrench type thing and am not sure if I am putting it in the correct place but it does not seem to be helping.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: I just am not sure if I have correctly found the spot for the wrench on the machine.
Submitted: 6 months ago.
Category: Plumbing
Expert:  WCohn replied 6 months ago.

My name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 6 months ago.

Can you here it humming?

Customer: replied 6 months ago.
I heard it hum once but nothing now...
Customer: replied 6 months ago.
I am not sure if I have paid twice for this or not ....I am also not sure if anyone is still available to help me....????
Expert:  WCohn replied 6 months ago.

Okay the wrench goes in the bottom right in the center. You want to make sure it's off then put the wrench in it and get it to spin back and forth.

Expert:  WCohn replied 6 months ago.

Sorry I am a slow typer. You have only paid a deposit. This service is 100% refundable and I only get paid and you only get charged if you give a positive rating. This would be much easier over the phone for the small fee I posted. Are you willing to do that?

Customer: replied 6 months ago.
When I looked with my phone and then with a mirror what I see is a nut to the side. On the sides part way up I thought I found the hole but it did not do anything.
So it is $24. to talk over the phone...?
Expert:  WCohn replied 6 months ago.

The phone call is $25 additional to the fee of $32 which is cheaper than a service call

Expert:  WCohn replied 6 months ago.

As an expert repair plumber I only get a percentage

Expert:  WCohn replied 6 months ago.

If I can't answer your question you get charged NOTHING

Expert:  WCohn replied 6 months ago.

I see you accepted. Good choice. Let me see what I can do to get things to go through

Expert:  WCohn replied 6 months ago.

I have a site moderator looking into it

Expert:  WCohn replied 6 months ago.

Still in need of my help?