My house is 10 years old. One of the bolts that connects the tank of my toilet
to its base, started leaking. I'm guessing that is was the rubber washer that detiorated (?sp) over time. Should I replace all the rubber washers in the other toilets in my home?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I noticed yesterday that the bath mat that is infront of the toilet was damp. When I vacuumed 3 days before I did not notice any moisture on the floor in that area, so I'm guessing only a few days for that toilet.
JA: Have you talked to a construction professional about the floor?
Customer: No, I looked in the basement and can't see any moist wood.
JA: Do you plan on doing the work yourself?
Customer: If all that is involved is replacing the washer, yes. I already gone to the plumbing supply store purchased a Mansfield kit that had 3 bolts and nuts, then replaced the offending bolt. I've got a jar underneath the previously leaking bolt to check if the new one is working correctly (i.e. not leaking).
JA: Anything else we should know to help you best?
Customer: My question is should I replace all the bolts in toilets that are right now dry?