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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I have a hot water heater question is this the right place

Customer Question

I have a hot water heater question is this the right place to ask?
JA: How long has this been going on? And how severe is the problem?
Customer: My hot water heater does not turn on until the water temperature is cold. Then is turns on and heats the water properly.
JA: Do you plan on doing the work yourself?
Customer: I would like to understand the problem and then assess if I need to hire someone. I am handy and would like to do the work myself.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 7 months ago.
Category: Plumbing
Expert:  Rick replied 7 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the brand and model number of your unit?