How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
50715266
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I have a tankless Noritz water heater that won't come on. It

Customer Question

I have a tankless Noritz water heater that won't come on. It senses water flow - then I can hear it try to start - but then goes to the purge cycle and repeats and repeats. Having trouble finding a service person for the unit. Live in Newton MA
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: The water filter?
JA: Do you plan on doing the work yourself?
Customer: Preferably no- I could try if no other option though.
JA: Anything else we should know to help you best?
Customer: Do you have a referral network of technicians that will service the unit?
Submitted: 9 months ago.
Category: Plumbing
Expert:  Phil replied 9 months ago.

Hello, so far it sounds like a bad ignition module.

Tell me a lot about your technical skill sets so that I can coach you most effectively.

We can go from there.