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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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I have a tankless Noritz water heater that won't come on. It

Customer Question

I have a tankless Noritz water heater that won't come on. It senses water flow - then I can hear it try to start - but then goes to the purge cycle and repeats and repeats. Having trouble finding a service person for the unit. Live in Newton MA
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: The water filter?
JA: Do you plan on doing the work yourself?
Customer: Preferably no- I could try if no other option though.
JA: Anything else we should know to help you best?
Customer: Do you have a referral network of technicians that will service the unit?
Submitted: 9 months ago.
Category: Plumbing
Expert:  Phil replied 9 months ago.

Hello, so far it sounds like a bad ignition module.

Tell me a lot about your technical skill sets so that I can coach you most effectively.

We can go from there.