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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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My toilet has completely stopped working. Not only does it

Customer Question

My toilet has completely stopped working. Not only does it no longer open but it won't flush. It is completely out of commission!
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: It happened yesterday afternoon after the cleaning person left and I went to use it.
JA: Do you plan on doing the work yourself?
Customer: NO!
JA: Anything else we should know to help you best?
Customer: I don't know what else to tell you but the person had to have done something.
Submitted: 8 months ago.
Category: Plumbing
Expert:  Rick replied 8 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Sounds like the chain to the flapper may be broken if it won't flush. Remove the tank cover and tell me what you see. Better yet post a picture here by clicking on ADD FILES next to the SEND button.

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