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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I have had a leak on my American standard shower replaced

Customer Question

I have had a leak on my American standard shower replaced the cartridge still leaks I just replaced the water balancer now have low water pressure l messed something up
Submitted: 9 months ago.
Category: Plumbing
Expert:  Mike R. replied 9 months ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. When you removed the old cartridge, did you see if the old gasket was stuck in the back of the valve body or did it come out with the cartridge? Is the gasket at the back of the new cartridge seated in the groove?