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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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Just installed a new kohler shower valve,,i can no t get it

Customer Question

just installed a new kohler shower valve,,i can no t get it to shut off,,what can be the problem
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just installed it today,,its brand new
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: this is going to be a shower only,no tub ,,so i capped the tub outlet
Submitted: 1 year ago.
Category: Plumbing
Expert:  Mike R. replied 1 year ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Did you solder the valve together or use threaded fittings? If you soldered it, did you remove the cartridge before soldering?